The Ladder: Murad Al-Katib: Today I found this article in the Globe and Mail:
I thought there was a link to the Saskatchewan economy into the world. One day my phone rang and it was the deputy minister. He said, "Young man, come see me when you're in Saskatchewan next." I was working at the Canadian embassy in Washington at the time. I got a six-month contract with the Saskatchewan government and worked there for five-and-a-half years in international trade promotion.
We run the business like a family company. Our philosophy is to take what they do best and allow them to concentrate on that, yet provide them with a solid corporate infrastructure. We have a philosophy of empowering people to do what they do best.
Managing people and their expectations is the toughest part of the job. Being responsible for 2,000 families, that's the toughest job I have on a daily basis.
We don't have a culture of fear here around making a mistake. Instead, it's, 'Okay, how do you fix it? How do we make sure that the rest of our family knows the mistake you made so that they don't make the same mistake."