Jul. 7, 2016: I got this also from Call Centre #1 when they laid us off and helped us get jobs with these workshops. This is printed on dark purple paper and is a Power point. Now I'm typing it up:
Creating the Future: How to write your resume.
What a resume contains:
Basic information: Your name, address, phone numbers, email
Profile or objective:
What is the most important information that you want a prospective employer to know?
What skill, ability or experience do you have that he/ she wants?
A profile statement at the top of your resume can influence how that person perceives you.
Experience/ work history:
Give dates of employment, names of companies and your job titles. These are presented in reverse chronological order. Interest in recent experience is always greater than in what was done in the earlier part of your career. Under each position you should have a write-up of your responsibilities and your accomplishments.
Education and training:
What level of education have you achieved?
Include completed and ongoing courses which enhance your ability to do the job. Degrees, diplomas, and certificates are usually listed in this section in reverse chronological order.
Do you have training or skill in a particular computer area or in operating high tech equipment?
Can you speak more than one language?
What special skills can you offer an employee?
What relevant professional associations are you a member of?
Do you or did you hold an office on in of these organizations?
Employers look for evidence of leadership?
What contributions have you made in your community?
This will be demonstrated if you have served on a United Way committee, headed a Community Council, led a Cub or Brownie Pack, or taught a course.
Don't look over involved- do you have time to work?
Unless relevant to the position, omit personal information
Your Resume is You!
What is a "well written" resume?
It communicates: it frequently give employers the first impression of your experience and talent.
It lets the reader know what you have done: it gives a sense of who you are, how you think and what you are capable of.
It is clearly worded, concise and accurate: the receiver may not spend more than a few seconds visually scanning it.
It is truthful: Inaccuracies on a resume can be grounds for later dismissal.
Review of resume guidelines:
Step 1: Personal biography
Step 2: Accomplishments
1. What you actually did
-state accomplishments briefly, specifying the results or impact upon the organization
2. The tangible measurement or resulting benefits to the organization
-Include quantitative measurement whenever possible. This would include money saved, profit earned, percentage increases, increased speed or delivery or so forth
3. Each accomplishment begins with an action verb
Ex. Improved training procedures which led to a reduction of 15 training hours per new hire while maintaining quality standards
Revised training procedures and introduced improvements that substantially reduced time and cost.
Step 3: Statements of responsibility
1. Market your skills and abilities, not just list your past experiences
2. Expand on your experience.
What did you actually do?
How did you do it?
Who did it- you alone, or as part of a group?
Good: Responsible for hiring all support staff to various positions
Great: Recruited, interviewed and hired up to 120 jr. support staff per year.
Good: Responsible to conduct interviews with respondents.
Great: Completed market research interviews on multiple projects while maintaining all quality standards.
Step 4: The Final Step
How do we quickly catch the attention of our readers?
Profile, objective or summary statement
"Putting your best foot forward"
Placed at the beginning, it is probably the most important part of your resume. In an instant, the reader has a capsule of who you are and what important attributes and experience you offer to his/ her company.
The rest of the resume backs up this statement.
Ex. Team leader with the proven ability to manage the daily operations of a fast paced call centre
Very strong supervisory, training, and administrative abilities
Offers excellent computer and communication skills
Five years experience communicating with people of various ages, ethnic and education backgrounds
We've selected our accomplishments and described them with action and results
Our resume statements show the depth of our experience
Our personal information has been selected for it's relevance
Cover letter guidelines:
Provides an introduction
Sets the tone and provides an impression
Shows how your background matches needs
Asks for consideration
Must be well thought out
Tailored to the job you're applying for
Jul. 12, 2016 Research- the importance: This is another handout from Call Centre #1 and printed on bright orange paper. I would have to paraphrase 4 pages..
"Once you know what you want to do, and can do, based on your experience and skills, then you need to find out where opportunities may arise for you."
Look for jobs that are suitable to you
To research: libraries, news media, journals, books, informational interviewing, internet
"Through reading an announcement of changes in company personnel, you can identify new key staff that may be looking for recruits to assist them in their new jobs.
Read news about industry in rise or decline, mergers, acquisitions, and new businesses
"Wherever change takes place, opportunities for employment are not far behind."
I typed in jobfind.com and it lead to the Boston Herald.
I typed in Human Resources Development Canada and it lead to this:
Informational interviewing: You are not presenting yourself for a potential position.
Any contact can help you
You can stumble onto an opportunity in the course of an informational interview
Where are the jobs?
What are they like?
What are employers really looking for?
What are main barriers to breaking in?
Who else would be a good source of information on this topic?
To get a personal feel for a particular occupation or job
To get information specific to a geographic area
To enlarge your circle of contacts
To gain self- confidence for later job interviews
To establish contacts for later job interviews
75% of all opportunities are not in the "hidden market." Some employers are not sure what he or she wants in an applicant. An applicant who networks for a job can help the indecisive decision- maker clarify the role needed and sometimes this will lead to you.
Targeting a particular company or group of companies:
Researching, networking, and patience.
Be knowledgeable about the company than most it's employees: annual report, internet, library research, company promotional material
Go to informational interview: at this stage, you probably will not talk to the people who have the power to hire you.
You should always see yourself as sowing seeds when you introduce yourself as a potential employee. It is unlikely that a job will be available at the point you first make contact about it.
Also you need to make several contacts of key people in the company, and devise ways of keeping your profile high, so that when opportunities are available it is only natural that several people will think of YOU!
Places to visit to research opportunities
Libraries: main, community, college
Government: provincial, federal govt. have pamphlet or online info
Internet: company website