Mar. 19, 2020: I am posting this work from home blog post because I'm sure a lot of people are working at home or just at home because they aren't allowed to work because of the COVID- 19.
I have done some research on these work from home companies.
Mar. 26, 2020 Work- at-Home Call Center Jobs: I found this article by Laureen Miles Brunelli at www.balancecareers.com. This was published on Nov. 20, 2019.
Call center jobs can be either work at home (a.k.a. virtual call center) or in an office outside the home. Companies may hire call center agents for their own business needs, or they may contract with business process outsourcing firms (BPOs) who provide call center services to other businesses for a fee. Many of the available home-based call center positions are for such BPOs.
This list of call center jobs concentrates on those that are work-from-home opportunities, but some of these companies may have brick-and-mortar operations as well.
Position type: Employee, temporary
Duration, hours: Full-time, temporary
Geographic restrictions: Must live in the following specific U.S. states
National floral retailer hires employees for home-based, (mostly) temporary call center jobs during its peak seasons in specific states. Typically its positions are seasonal (around Christmas, Valentine's Day and Mother's Day) and temporary but occasionally the company needs permanent (particularly bilingual) agents.
2. Accolade Support Call Center Services
https://jobs.sykes.com/en-US/search?searchkeyword=work+from+home&&facetcountry=Canada
https://jobs.sykes.com/en-US/job?292BR-customer-service-representative--work-from-home-in-canada-N%2FA-f2d4ce9b794092d830130d08e4534d23
My opinion: I clicked on this "home office" for location and I got all US states.
My opinion: There are 2 jobs in Canada.
Duration, hours: Full-time, temporary
Geographic restrictions: Must live in the following specific U.S. states
National floral retailer hires employees for home-based, (mostly) temporary call center jobs during its peak seasons in specific states. Typically its positions are seasonal (around Christmas, Valentine's Day and Mother's Day) and temporary but occasionally the company needs permanent (particularly bilingual) agents.
2. Accolade Support Call Center Services
Position type: Independent contractor
Duration, hours: Full time, part time
Geographic restrictions: United States
This BPO hires technical support and customer service agents for work-at-home call center positions. The jobs pay on a per-minute compensation structure (with an hourly base) that tops out at $10 per hour. Application is via email.
Duration, hours: Full time, part time
Geographic restrictions: United States
This BPO hires technical support and customer service agents for work-at-home call center positions. The jobs pay on a per-minute compensation structure (with an hourly base) that tops out at $10 per hour. Application is via email.
3. Advanis
Costs: No fee; possible equipment costs.
Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)
Geographic restrictions: Canadian residents for call center jobs, though the company considers residents of other countries for mystery shopping.
This Canadian market research company based in Edmonton, Alberta hires for virtual call center jobs and mystery shopping jobs. Call center agents perform surveys (selling). Being bilingual in French or Spanish is an asset. Paid training, set wage.
4. AdviseTech
Duration, hours: Must be able to work during these hours: Monday through Friday 3 - 10 pm MST (5 - 12 pm EST) and Saturdays 10 - 5 pm MST (12 - 7 pm EST)
Geographic restrictions: Canadian residents for call center jobs, though the company considers residents of other countries for mystery shopping.
This Canadian market research company based in Edmonton, Alberta hires for virtual call center jobs and mystery shopping jobs. Call center agents perform surveys (selling). Being bilingual in French or Spanish is an asset. Paid training, set wage.
4. AdviseTech
Duration, hours: Part-time, 2-6 hours weekly
This IT solutions provider hires agents with experience with PCs to troubleshoot and telemarket for its clients.
This IT solutions provider hires agents with experience with PCs to troubleshoot and telemarket for its clients.
Position type: Employee
Duration, hours: Part-time
This business process outsourcing (BPO) firm, owned by Xerox, provides IT services for its clients, often governments or nonprofits. It pays $10 per hours for home call center agents, bilingual (Spanish) preferred.
My opinion: I looked up the company and it lead to Xerox. I looked up "work from home" on Xerox, and there are 3 positions that I'm not qualified for.
https://www.crunchbase.com/organization/affiliated-computer-services#section-overview
https://www.xerox.ca/
https://www.xerox.ca/en-ca/jobs/work-from-home
6. Alorica
Duration, hours: Part-time
This business process outsourcing (BPO) firm, owned by Xerox, provides IT services for its clients, often governments or nonprofits. It pays $10 per hours for home call center agents, bilingual (Spanish) preferred.
My opinion: I looked up the company and it lead to Xerox. I looked up "work from home" on Xerox, and there are 3 positions that I'm not qualified for.
https://www.crunchbase.com/organization/affiliated-computer-services#section-overview
https://www.xerox.ca/
https://www.xerox.ca/en-ca/jobs/work-from-home
6. Alorica
Position type: Employee
Duration, hours: at least 10 hours per week is required
Geographic restrictions: Most U. S. states
This firm acquired virtual call center West at Home. It employs home-based call center agents to provide customer service for its clients. Though agents are paid on a per-call basis, they are guaranteed minimum wage.
Duration, hours: at least 10 hours per week is required
Geographic restrictions: Most U. S. states
This firm acquired virtual call center West at Home. It employs home-based call center agents to provide customer service for its clients. Though agents are paid on a per-call basis, they are guaranteed minimum wage.
7.Alpine Access/Sykes
Position type: Employee
Costs: $45 background check; possible equipment costs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
SYKES at Home Powered by Alpine Access is a U.S.-based company that also hires in Canada hires. Its virtual call center agents take inbound customer service and sales calls and are paid $9-10 per hour. After a position is offered, applicants pay $45 for a background check.
Costs: $45 background check; possible equipment costs.
Duration, hours: Requires a minimum commitment of 20 hours per week with up to full-time available
SYKES at Home Powered by Alpine Access is a U.S.-based company that also hires in Canada hires. Its virtual call center agents take inbound customer service and sales calls and are paid $9-10 per hour. After a position is offered, applicants pay $45 for a background check.
https://jobs.sykes.com/en-US/search?searchkeyword=work+from+home&&facetcountry=Canada
https://jobs.sykes.com/en-US/job?292BR-customer-service-representative--work-from-home-in-canada-N%2FA-f2d4ce9b794092d830130d08e4534d23
8. Amazon.com
Position type: Employee
Duration, hours: Part-time
Geographic restrictions: Arizona, Delaware, Florida, Georgia, Kansas, Kentucky, Minnesota, North Carolina, Tennessee, Texas, Virginia, West Virginia or Wisconsin
This E-commerce retailer hires some customer service reps as home-based agents, paying $10-12 hourly. It also hires remote call center managers. Many of its call center jobs are temporary seasonal jobs located in many different states.
Duration, hours: Part-time
Geographic restrictions: Arizona, Delaware, Florida, Georgia, Kansas, Kentucky, Minnesota, North Carolina, Tennessee, Texas, Virginia, West Virginia or Wisconsin
This E-commerce retailer hires some customer service reps as home-based agents, paying $10-12 hourly. It also hires remote call center managers. Many of its call center jobs are temporary seasonal jobs located in many different states.
9. American Express
Position type: Employee
Duration, hours: Full-time, part-time
Geographic restrictions: U.S., U.K., Canada, and Australia
Travel agents and call center agents with experience in reservation systems work in the financial company's Axcess@Home program. Bilingual agents are needed also. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.
My opinion: I looked into Canada, and the jobs only in Toronto for HR and Client Management and Sales (bilingual).
Duration, hours: Full-time, part-time
Geographic restrictions: U.S., U.K., Canada, and Australia
Travel agents and call center agents with experience in reservation systems work in the financial company's Axcess@Home program. Bilingual agents are needed also. Use "virtual" "telecommute" or "work at home" as keywords to find a job online in its database.
My opinion: I looked into Canada, and the jobs only in Toronto for HR and Client Management and Sales (bilingual).
10. American Airlines
Position type: Employee
Geographic restrictions: Must live within 75 miles of Fort Worth, TX
Airline offers home-based jobs as reservation agents for experienced CSRs. Ten weeks of onsite training is required. When positions are available, they can be found by searching jobs database using "home." Pay starts between $10 and $11. Health and dental insurance, paid vacation, and travel privileges are among the employment position's benefits.
Geographic restrictions: Must live within 75 miles of Fort Worth, TX
Airline offers home-based jobs as reservation agents for experienced CSRs. Ten weeks of onsite training is required. When positions are available, they can be found by searching jobs database using "home." Pay starts between $10 and $11. Health and dental insurance, paid vacation, and travel privileges are among the employment position's benefits.
11. Apple at Home
Position type: Employee
Costs: Possible equipment costs, however Apple provides a computer and phone.
Duration, hours: Part-time with the possibility of full-time during busy periods
Apple at Home, which is part of the company's AppleCare department, is the tech giant's work-at-home call center program. It hires both college students and non-students for chat and phone customer service jobs. While specific cities in AZ, CA, FL, GA, LA, MO, NM, NV, OH, OK, TX, UT, and Ontario are listed with job postings applicants don't necessarily need to be in those areas. However, students must be enrolled in the college from which Apple recruits, which are in the states listed above. It is part of t. Apple also hires online chat agents from home. See more customer service chat jobs from home.
Costs: Possible equipment costs, however Apple provides a computer and phone.
Duration, hours: Part-time with the possibility of full-time during busy periods
Apple at Home, which is part of the company's AppleCare department, is the tech giant's work-at-home call center program. It hires both college students and non-students for chat and phone customer service jobs. While specific cities in AZ, CA, FL, GA, LA, MO, NM, NV, OH, OK, TX, UT, and Ontario are listed with job postings applicants don't necessarily need to be in those areas. However, students must be enrolled in the college from which Apple recruits, which are in the states listed above. It is part of t. Apple also hires online chat agents from home. See more customer service chat jobs from home.
My opinion: I clicked on this "home office" for location and I got all US states.
12.ARO
Position type: Employee
Duration, hours: Full-time, part-time
BPO hires remote employees to work as customer service, sales and B2B telemarketing agents in its virtual call centers. Also has work-at-home jobs for insurance auditors. Additionally, it has home-based positions for LPNs and RNs doing telehealth work.
Duration, hours: Full-time, part-time
BPO hires remote employees to work as customer service, sales and B2B telemarketing agents in its virtual call centers. Also has work-at-home jobs for insurance auditors. Additionally, it has home-based positions for LPNs and RNs doing telehealth work.
My opinion: There are 2 jobs in Canada.
13. Asurion
Position type: Employee
Duration: Temporary, project basis
Geographic restrictions: Some U.S. states
Call center company hires at-home agents as employees in various U.S. states for full- and part-time positions. Agents bilingual in Spanish are needed.
My opinion: There are 7 jobs in Canada.
Duration: Temporary, project basis
Geographic restrictions: Some U.S. states
Call center company hires at-home agents as employees in various U.S. states for full- and part-time positions. Agents bilingual in Spanish are needed.
My opinion: There are 7 jobs in Canada.
14. Aspire Life Styles (formerly VIPdesk)
Duration, hours: Offers full- and part-time hours but agents must commit to certain availability.
Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
My opinion: This looks like a good company.
Specializes in delivering concierge and virtual call center services for the "high-value customers" of its corporate clients. Its home-based agents handle customer requests via phone, e-mail, and chat and research and fulfill requests from customers in the United States and abroad. Fluency in English is required. Fluency in French, German, Spanish or Italian is a plus.
My opinion: This looks like a good company.
15. BSG - Third Party Verification
Position type: Independent contractor
Geographic restrictions: U.S. citizens in the U.S.
Agents take inbound calls to do third-party verification for utility, cable and financial services clients in these home call center jobs. Agents can choose shifts as short as two hours. Pay is $8.50/hour. Agents bilingual in Spanish needed.
My opinion: I decided to research and I found a couple of negative reviews here:
https://www.glassdoor.ca/Reviews/BSG-Clearing-Solutions-Third-Party-Verification-Agent-Reviews-EI_IE33517.0,22_KO23,53.htm
https://www.bsgclearing.com/contact_us/careers/live-operator-independent-contractor
Geographic restrictions: U.S. citizens in the U.S.
Agents take inbound calls to do third-party verification for utility, cable and financial services clients in these home call center jobs. Agents can choose shifts as short as two hours. Pay is $8.50/hour. Agents bilingual in Spanish needed.
My opinion: I decided to research and I found a couple of negative reviews here:
https://www.glassdoor.ca/Reviews/BSG-Clearing-Solutions-Third-Party-Verification-Agent-Reviews-EI_IE33517.0,22_KO23,53.htm
https://www.bsgclearing.com/contact_us/careers/live-operator-independent-contractor
16. Carenet Healthcare Services
Position type: Employee
Duration, hours: Full-time, overnight work may be available and/or required
Geographic restrictions: CO, IA, MD, MS, MO, NE, NH, NC, SC, SD, TN, TX, VA, WI
Medical call center company hires registered nurses to work from home. Other call center positions are office-based in San Antonio, TX. RN pay is $25/hr.
My opinion: I had to check to make sure if Canada workers can apply.
Duration, hours: Full-time, overnight work may be available and/or required
Geographic restrictions: CO, IA, MD, MS, MO, NE, NH, NC, SC, SD, TN, TX, VA, WI
Medical call center company hires registered nurses to work from home. Other call center positions are office-based in San Antonio, TX. RN pay is $25/hr.
My opinion: I had to check to make sure if Canada workers can apply.
17. CenturyLink
Position type: Employee
Geographic restrictions: FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, OR, PA, SC, TN, TX, VA, WA and WY
Geographic restrictions: FL, IN, KS, MN, MO, NC, NE, NJ, NV, OH, OR, PA, SC, TN, TX, VA, WA and WY
Formerly CenturyTel and EMBARQ, CenturyLink is a provider of voice, broadband and video services for consumers and businesses in 33 states. Work at home call center jobs pay around $10-11/per hour. Bilingual encouraged to apply. Search job database using "work-at-home."
My opinion: I see that you have to reside in specific cities to work there.
My opinion: I see that you have to reside in specific cities to work there.
18. Convergys Home Agent Program
Position type: Employee
Duration, hours: Schedules with 16 to 40 hours per week available
Geographic restrictions: Most U.S. states, Canada and United Kingdom
Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits.
Duration, hours: Schedules with 16 to 40 hours per week available
Geographic restrictions: Most U.S. states, Canada and United Kingdom
Virtual call center agents receive incoming calls and provide services that may include customer service, sales or technical support. Convergys offers paid training and benefits.
19. CRUISE.COM
Position type: Employee
Internet cruise seller hires home-based call center agents for sales positions. Bilingual in Spanish required for some positions.
My opinion: It says multi-state, but it wouldn't hurt to apply.
Internet cruise seller hires home-based call center agents for sales positions. Bilingual in Spanish required for some positions.
My opinion: It says multi-state, but it wouldn't hurt to apply.
20. Cox Communications
Position type: Employee
Geographic restrictions: Arizona
Cable and telephone company allows some Arizona-based customer service reps (CSR) to telework. Unfortunately, a search of work-at-home keywords in its job database doesn't necessarily return results. Better to find CSR jobs then to see if telecommuting is allowed.
My opinion: I looked it up and there are Canada jobs, but in Ontario, Quebec, and BC.
Geographic restrictions: Arizona
Cable and telephone company allows some Arizona-based customer service reps (CSR) to telework. Unfortunately, a search of work-at-home keywords in its job database doesn't necessarily return results. Better to find CSR jobs then to see if telecommuting is allowed.
My opinion: I looked it up and there are Canada jobs, but in Ontario, Quebec, and BC.
21. Denihan Hospitality Group
Position type: Employee
Geographic restrictions: Must train in NYC office before working from home.
New York City-based hotel management and development company whose brands include The James and Affinia Hotels hires work from home reservation agents.
My opinion: I looked "work from home" and it was all hotel positions like guest service agent.
Geographic restrictions: Must train in NYC office before working from home.
New York City-based hotel management and development company whose brands include The James and Affinia Hotels hires work from home reservation agents.
My opinion: I looked "work from home" and it was all hotel positions like guest service agent.
21. Enterprise
Position type: Employee
Duration, hours: Full-time
Geographic restrictions: Must live in specific metro areas of specific U.S. states and Canadian province
Car rental company offers remote call center positions for reservation agents for Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental. Pay starts at approximately $12.50/hour but French-and Spanish-speaking agents make more.
My opinion: This is a good company.
Duration, hours: Full-time
Geographic restrictions: Must live in specific metro areas of specific U.S. states and Canadian province
Car rental company offers remote call center positions for reservation agents for Enterprise Rent-A-Car, Alamo Rent A Car, and National Car Rental. Pay starts at approximately $12.50/hour but French-and Spanish-speaking agents make more.
My opinion: This is a good company.
2 comments:
Experts Communication provides best Customer Services jobs in Karachi.
Thanks for sharing the great information. Keep up the good work.
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