Sunday, April 5, 2020

Indeed/ Ziprecruiter/ Simply Hired (Work from Home Part 6)

Mar. 19, 2020 Indeed:  I am posting this work from home blog post because I'm sure a lot of people are working at home or just at home because they aren't allowed to work because of the COVID- 19.

 I am looking for a work from home job on Indeed.  

 I don't expect anyone to read this, but I want to show you my job search.  By writing things down as I'm doing it, I'm learning it.

From Pennyhoarder:

6. Indeed



Boasting the position of “world’s #1 job site” (according to itself at least), Indeed will likely offer you the most comprehensive search. Not only do employers post jobs directly to Indeed, the interface aggregates job postings from thousands of other sites.


Although you’ll need patience to sort through the listings (and need to sniff out the ones that aren’t so legit), the search options are endless and the jobs are varied: personal assistants, social media managers, voiceover artists and food bloggers.


Simply search “remote” in the location bar. But watch out for the sponsored listings at the top and bottom of the page — they might not fit your search criteria.



My opinion: I have been typing work from home in the search bar.  Here are the jobs that popped up:

UX Designer
Wagepoint Inc. - Remote
Remote
Full-time, Permanent
$65,000 - $80,000 a year
ESL Teacher-work from home$16-$24/hr
ZebraEnglish - Canada
Canada
Part-time
$2,000 a month
Are you looking for a flexible job that you can work from anywhere? Are you a passionate ESL instructor who wants to earn up to $24/hr by teaching English online to Chinese children? Come and join our ESL teachers in ZebraEnglish!

Top Class Graphic Designer Needed to Support Natural Health Company’s Evolution (in-office or remote)

Remote

AlgaeCal is undergoing a complete rebrand! That’s why we need a top-notch graphic designer to work their creative genius:
  • Updating the design of our website’s 1147 pages, sales pages and more


Work at Home - BILINGUAL FRENCH - ENGLISH

(Bachelor Degree Required)English Instructor/Global Customer Service

Career China - Remote

Remote
$3,700 a month
FREE FLIGHT FOR BACHELOR DEGREE HOLDER!!! - APPLY NOW!!!
Salary: $2,500USD to $3,700USD/month
Copywriter, Ghostwriter and Content Strategist Needed
Two Marketing Group - Remote
Urgently hiring
Remote
Part-time, Contract
$20 - $25 an hour
Part-Time Tutor, Work From Home
Canada
Contract
$22 - $27 an hour
Looking for a flexible, remote teaching opportunity? We are seeking passionate online English teachers to work part-time from home teaching English online to over 800,000 students – with the ability to work remotely and earn up to $20/hr!
Graphic Designer
Remote
Contract
Customer Service Representative – TumbleBook Library
Tumble Books - Remote
Remote
TumbleBooks is the global leader in children's e-books. Its on-line collection of picture books, chapter books and audio books are made available via subscription to schools and libraries across North America and internationally. The company's rapid growth has created the need for additional customer service staff to support its subscriber base.
Product Designer (Contract)
Chalk.com - Remote
Remote
You want to design software that matters.
You’re a self-starter with a passion for solving big problems.
You want to enjoy the work that you do, have fun with the people you spend your day with, and make a difference while doing so.
At Chalk, we are building a suite of web and mobile apps with the mission of empowering teachers, through technology, to bring personalized education to every student.
Information Architect - Content Strategist
Remote
Working with our global fortune 500 customers, you will learn and understand their knowledge requirements, and define, develop and deliver innovative high-value recommendations and solutions.
Reporting to the Manager of Operations, you will develop and deliver innovative information solutions for our clients. You will understand clients' goals and objectives, their knowledge ecosystems, and end-user needs in order to recommend and implement design solutions that organize complex information assets into a structure that supports optimal usability, findability, accessibility and maintainability of information.
Customer Advisor
Remote
Tucows has been working on the Internet since the days when people unironically called it the Information Superhighway.
Today, we’re the second largest domain wholesaler in the world with 25 million domains under management (OpenSRS / Enom). We’re doing all kinds of interesting things, including running an MVNO cell phone service (Ting) and building true fiber to the premises networks in towns and cities across the US (Ting Internet). We offer individual and small business domains and integration with various popular platforms (Hover/Ascio).

My opinion: There are a lot of remote positions for:

-ESL teachers, tutors
-instructors
-sales rep
-customer service rep
-computer programmer

If you type "remote" there are so many job opportunities available for all kinds of industries from education, health, business etc.

Mar. 24, 2020:

2. ZipRecruiter

This is perhaps the easiest site to navigate on this list, hence why we’ve listed it first.
Click over to ZipRecruiter to find your geo-tailored work-from-home job. (Even some work-from-home job opportunities have location restrictions.)
As soon as you start your search, you’ll see the average salary for work-from-home jobs in your area. This will help you know what to expect. Peruse the listings to find information about the company, the pay and the employment type. You’ll find details about requirements as well as information about how to apply.
ZipRecruiter will even let you know if you qualify for the position based on your credentials.
If you’re not yet ready to take the plunge and submit your resume, you can always save the job for later and move on to the next.
(Psst… There’s also an app for that. Download the ZipRecruiter app for job updates.)

 My opinion: I applied to some positions prior to this.  Then I applied to some more work from home positions.


NOC Specialist- Overnights- Work from Home 





Type: Full-Time, Permanent (currently not accepting Part-Time applications)
Location: Canada, Work from Home (currently only considering Canadian Citizens/Residents)
Please note we are currently only hiring for overnight staff. The current overnight availability, is four 10 hour shifts from 11:00pm to 9:00am EST, which would be followed by 3 days off.
About Us: Global Mentoring solutions (GMS) delivers outsourced Help Desk and NOC support to a range of customers and IT Service Providers. Our company focuses on troubleshooting, network monitoring & management, as well as how-to and coaching support to end users on behalf of our partner customers. GMS is 100% a remote company, every single employee works from home!
About the Position: The primary objectives of the NOC Specialist are to respond to and remediate alerts, patch servers and workstations, assist with the setup of monitoring and patching templates; to be successful in the role, you will require a combination of strong technical and customer advocacy skills.
Responsibilities:
  • Respond to and remediate NOC alerts
  • Thoroughly search KB's for the relevant device and process information
  • Determine false-positives from live issues
  • Escalate any issues for either internal review or to the client; and
  • Add detailed and concise notes to tickets.
In addition to responding to alerts themselves, the NOC Specialist will also be responsible for the following:
  • Monitor NOC services using monitoring and analytics tools
  • Review NOC tickets/issues in peer review status, communicate with and/or escalate to the MSP as necessary
  • Respond to NOC related queries in chat, ticket updates and email
  • Monitor alert/ticket activity for recurring issues; recommend the appropriate resolutions to the client to improve stability
  • Review patching to ensure all necessary patches have been successfully installed
  • Adjust patch templates as directed
Customer Advocacy
  • Answer customer queries via tickets or Microsoft Teams in a timely manner
  • Report any technical issues in a timely fashion
  • Participate in training on tools, processes, policies and soft skills as required
  • Participate in improvement/enhancement projects related to support
  • Personal growth of technical and customer service expertise through independent learning and practice

Simply Hired.com: I went to this website to look for a work from home job.  It seems like I click to apply and then it leads me to apply on Indeed.

Posted by at 1 comment:

Amazon (Work from Home Part 5)

Mar. 19, 2020: I am posting this work from home blog post because I'm sure a lot of people are working at home or just at home because they aren't allowed to work because of the COVID- 19.

I have done some research on these work from home companies.
I'm looking at the work from home jobs, and there are some where you need to be in a specific country like Costa Rica to work from home.

You know these job posting from a big company like Amazon is not a scam.

I don't expect you to read this, but I want to show you my research:
Mar. 7, 2020 Amazon- work from home:

About Virtual Locations

The office that comes to you

Sometimes, Amazon has virtual (or "work-from-home") positions available to qualified individuals who live in some areas. So if you aren't near a physical Amazon location, or just want to see if there are virtual opportunities in your area, you're in the right place.
Virtual opportunities are not available in all areas--specific questions about virtual positions can be discussed during the interview process with your recruiter.


Senior Customer Service Specialist (Work from Home)

Job ID: 1061197 | AMZN Dev Cntr Poland sp. z.o.o
Apply now

DESCRIPTION

Amazon Customer Service is seeking a Senior Customer Service Specialist (Fluent in English and one of the following languages – German, French or Italian)

As a Customer Service Specialist, you will function as a customer service expert, taking escalated problems and concession calls and maintaining escalation queues.

The successful candidates will be action-orientated, a flexible problem-solver with excellent research skills. You will demonstrate Customer Obsession and Ownership on every contact.

Role Responsibilities
· Act as a problem solver for all associate and customer escalated issues, answering associate questions via chat, while also dealing with specific escalated customer issues.
· Be an escalation point for customer’s requests. Acting as a bridge between CS and a variety of other groups within the company and takes responsibility and ownership for coordinating efforts to agree a solution.
· Ensure high compliance to operational processes and policies.
· Being the subject matter expert in relation to all our internal customer service resources (CSC/CSSM)
· Facilitating communication between CS Associates (CSA) and the management team via the ticketing process.
· Handling all concession related escalations and ensuring that necessary authorizations are confirmed.
· Assists team with performance improvement efforts
· Ensuring the queuing system is regularly monitored ensuring customer experience is upheld.
· Proactively aiding teammates with difficult customer contacts for both phone, chat and e-mail (as applicable).
· Demonstrating effective communication and cooperation with Customer Service Managers and peers in an effort to manage team work load and morale.

BASIC QUALIFICATIONS

· Fluent in English and one of the following languages (German, French or Italian)
· Proven ability to provide good judgement, strong interpersonal skills, adherence to company policies and a commitment to excellent customer service.
· Excellent written and verbal communication.
· Utilize conflict resolution skills as applicable to customers; and demonstrate effective listening skills and patience.
· Demonstrates decision making ability
· Ability to work independently on projects or tasks to identify and ultimately resolve customer pain-points.
· Maintain a high level professionalism and approach-ability
· Successfully completes approved special projects as assigned.

PREFERRED QUALIFICATIONS

· Experience in process improvement/lean six sigma
· Project management experience

Digital Devices and Alexa Support Associate (Work from home)

Job ID: 200032330 | Amazon Support Services Costa Rica SRL
Apply now

DESCRIPTION

Digital Devices and Alexa Support Associate (D2AS)

Are you curious about new platforms and technologies and have a desire to deliver world-class customer service?  

Are you excited by the idea of owning a problem and innovating on behalf of customers? 

 Can you deal with ambiguity and keep up with the pace of a company whose cycles are measured in weeks, not years?    

Amazon introduced the first Kindle in 2007 — at that time, it offered 90,000 eBooks and sold out 5.5 hours after the announcement. Since then, we have expanded to become the best-selling e-reader family in the world. 

We have gone beyond Kindle with our powerhouse Fire tablets, built for work and play with our Fire operating system. For streaming media lovers, we have created Amazon Fire TV, Fire TV Stick, and Fire TV Edition with voice search. Fire TV devices come with access to 500,000 movies, TV shows, and tens of thousands of channels, and apps. 

In 2014, we introduced Amazon Echo and Alexa, the voice service that powers Echo and other devices so customers can play music, control their smart homes, and get information, news, weather, and more using just their voice. Alexa is now integrated with over 20,000 third party devices from 3,500 brands. Alexa has 50,000 skills and developers in 180 countries. Want to know more, join our team!

The Device, Digital and Alexa support team’s vision is to create innovative support experiences for customers using Amazon’s next-generation Digital and Device products through intelligent self-service solutions and a world-class Tech Support organization. 

In line with our vision and customer expectations, our Technical Support Associates (TSAs) are technology experts and foster a culture of innovation and agility to raise the bar for technical support in an evolving environment of interconnected devices and services. 

 If you enjoy sharing your technical knowledge, problem solving, are passionate about new technologies, this is the job for you!
 
We play a critical role in listening to customers and escalating pain points to enable Amazon to improve and deliver world-class technical support experiences – will you help us?

This a virtual position only for candidates living in Costa Rica, the location is from home. Please review the Do's and Dont's of the position in this video: http://bit.ly/2M73QYp

Knowledge & Skills Required
 
Customer Service Skills:
 
  • Dedicated to problem resolution
  • Demonstrate a positive attitude
  • Be able to resolve a conflict
  • Are patient and helpful
  • Able to avoid jargon and explain complex concepts
  • Are responsible in any given situation
  • Able to collect data accurately to identify solutions
  • Able to use multiple tools
  • Use situational judgement to determine actions
  • Have a detail-oriented working style

Technical Knowledge:
  • Basic understanding of Device Platforms (Desktops, Laptops, Tablets, Mobiles, Gaming consoles, Streaming devices) and Digital Services (Videos, Music, Apps, Video Games, streaming content, Cloud Storage) and associated technical terminologies
  • Ability to translate technical information / instructions into a simple language that would ensure seamless trouble shooting
  • Ability to problem solve
  • Awareness of latest trends and developments in the technology industry
  • Demonstrate the ability to apply knowledge to new situations
  • Be able to use judgement and common sense to answer customer questions
  • Demonstrate willingness to share knowledge with team members and customers
  • Consistently curious about technology
 
Communication Skills:
  • Excellent English communication skills (written, comprehension and verbal)
  • Ability and willingness to communicate with others
  • Ability to demonstrate empathy
  • Ability to use effective questions
  • Ability to demonstrate active listening
  • Ability to communicate in a positive manner
  • Good comprehension skills – ability to clearly understand the issues customers present

BASIC QUALIFICATIONS

Qualifications required
Minimum qualification is High School Diploma
Working Hours
Flexible working schedule
  • Ability to work overtime as required by business - as much as x hours a week, most often occurring in the weeks surrounding the holiday season.
  • Flexible with the working schedule; may be expected to work weekends, holidays and events.
  • Maintain regular and reliable attendance, including the daily schedule as assigned.
  • In order to work from home it is necessary to have an Internet connection speed of 25mb for download and 2mb for upload (wired connection not Wifi).
  • Also, it is necessary a exclusive landline number with the 800 numbers activated.
https://www.amazon.jobs/en/jobs/SF200032330/digital-devices-and-alexa-support-associate-work-from-home

Mar. 22, 2020: There are Edmonton jobs.  I'm not qualified for these because there a bachelor's degrees required:


Area Manager, Logistics

CA, AB, Edmonton | Job ID: 1096172

Posted March 19, 2020

(Updated 2 days ago)
Do you want to work hard, have fun and make history? If you do, then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe...Read more

Shift Manager, Logistics

CA, AB, Edmonton | Job ID: 1096171

Posted March 19, 2020

(Updated 2 days ago)
Do you want to work hard, have fun and make history? If you do then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe...Read more

Area Manager, Delivery Operations

CA, AB, Edmonton | Job ID: 1096170

Posted March 19, 2020

(Updated 3 days ago)
Do you want to work hard, have fun and make history? If you do, then Amazon could be the right career choice for you. Our logistics teams are changing the way we interact with customers around the globe...Read more

WHS Specialist

CA, AB, Edmonton | Job ID: 1088861

Posted March 12, 2020

(Updated 10 days ago)
WHS Specialist Overview: Amazon Fulfillment is seeking a full-time WHS Specialist (WHSS) to serve as a designated safety representative for their assigned fulfillment center (FC), coordinating and...Read more






Posted by at No comments:
Subscribe to: Posts (Atom)