Friday, January 16, 2026

"Staples Canada resold laptops with customer data still on them: investigation"/ "Staples Canada did not fully wipe personal information from resold laptops, says privacy watchdog"

Jan. 13, 2026 "Staples Canada resold laptops with customer data still on them: investigation": Today I found this article by Lynn Chaya on BNN Bloomberg:


Staples Canada failed to fully remove customers’ personal data from returned laptops it later resold, an investigation by the Privacy Commissioner of Canada found.

The commissioner said a similar audit was performed in 2011, when the company at the time committed to improving its practices including testing various means of wiping data.

“This most recent investigation revealed that some of the same problems persist 15 years later,” a press release Tuesday said.

This is a breaking news story. More details to come

https://www.bnnbloomberg.ca/business/2026/01/13/staples-canada-resold-laptops-with-customer-data-still-on-them-investigation/



Jan. 13, 2026 "Staples Canada did not fully wipe personal information from resold laptops, says privacy watchdog": Today I found this article on CBC:


The federal privacy watchdog has found Staples Canada did not fully remove personal information from returned laptops that it later resold.

The Office of the Privacy Commissioner of Canada says its staff recently analyzed laptops returned by customers to four Ontario Staples stores and found

23 per cent of the devices had 

personal information, 

including names, 

email addresses, 

account information, 

email fragments 


and partial images of faces.

The privacy commissioner gave Staples nine months to develop clear standards for

wiping devices, 

improve staff training 

and hire an independent third party to conduct an annual spot check on returned devices.

The commissioner started looking into the retailer's data policies after a former Staples sales associate alleged laptops were not always wiped following their return.

In some cases, the complainant said the computers were stored with the previous owner's username and password showing on the device. 

In at least one instance, he saw a laptop resold that still had unwiped personal information from a previous customer.

The commissioner had audited Staples in 2011 over similar concerns and says its new investigation revealed that some of the same problems persisted 15 years later.

https://www.cbc.ca/news/business/staples-canada-personal-information-laptops-privacy-commissioner-9.7043684

My opinion: This article is exposing how Staples Canada has personal information on these computers.  This is serious because people can steal your identity and get your banking information.

This reminds me of this: 

This is from my Mar. 2021 blog post:

"#MeToo movement becomes #WeToo in in victim-blaming Japan"/ "Outrage as women in Japan told not wear glasses in the workplace"


Aug. 17, 2020 Saying: I found this on Facebook:

"You never look good when you are trying to make someone else look bad."- Unknown

Cham: Sometimes people need to be exposed for who they are hahah or maybe I should stop being petty

Tracy Au: There's a difference between trying to make someone look bad, and exposing them for who they are. It's like those #MeToo accusers and victims, they are plainly telling everybody about the perpetrators. They're not trying to make them look bad.


https://badcb.blogspot.com/2020/08/job-articles-wetoo-gender-gap-done.html

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