Norquest College- Dental Office Assistant

Jun. 4, 2019 Norquest College: I was reading the Star Metro and I saw this ad. 


 Dental Office Assistant (2019-2020)  :

This 12-week, fast-paced Dental Office Assistant program will prepare graduates to work in dental practice settings such as denture clinics, orthodontist and specialist offices, dental labs, and other dental-related businesses and healthcare industries. Students will learn clerical and administrative tasks such as scheduling appointments, billing, filing, customer service and using dental software. This program will provide students with the basic knowledge of dental terminology and applications, administrative skills, and work experience needed to be successful in their role.

Student Success

Students are more likely to be successful in this program if they:

• enjoy working with the public
• are physically and emotionally able to manage workplace demands
• have access to transportation to complete their practicum
• have access to a computer, internet connection, and basic keyboarding/computer skills
• are able to work shift work
• are able to dedicate 40-50 hours per week for full-time studies
• work well in a team environment
• are able to work 150 hours, four weeks of full-time work to complete the practicum including day, evening, or night shifts on any day of the week, including weekends and holidays
• can type 45 words per minute before the program starts

This program is not recommended for international students as the work permit required for the practicum may not arrive in time.

Practicum/Work Experience

This program includes a one-month practicum.

Location

Edmonton

TUITION & FEES

Canadian
Total tuition: $3,234.00

Total fees: $910.00

https://www.norquest.ca/cal/2019-2020/program/dental-office-assistant/index.aspx

Admission Requirements

• 50% in English Language Arts 30-1 or 65% in English Language Arts 30-2 or equivalent or completion of English for Academic Purposes - Reading and Writing II (ESLG1898) and English for Academic Purposes - Listening and Speaking  II (ESLG1899) with a minimum of 50%
• 65% in High School Prep Math (MATH1905) or 50% in Mathematics 10-3 or equivalent

Note: If it has been 10 or more years since you completed mathematics courses (i.e. Math 10, 20, 30 or Math 13, 23, 33), you will be required to complete a skills assessment, take a challenge exam, or complete upgrading to meet the mathematics requirement.

Conditional or provisional admission may be granted to applicants who are missing admission requirements after satisfying other conditions. See Admissions Process for more details.

English Language Proficiency Requirements

If English is your second language, you must provide proof of English language proficiency (ELP) prior to admission. ELP test results must have been obtained within two years of the start date of your program.

Acceptable evidence of ELP may be one of the following test scores:

• CLBA: no section score below 8
• IELTS Academic: overall score of 6.5; no section score below 6.0
• TOEFL iBT: 84; no section score below 21
• CELPIP General: 8; no section score below 7
• CAEL: 60; no section score below 60
• minimum 80% in Listening and Speaking 8000 (ESLS8000) or Listening and Speaking 8100 (ESLS8100), and 80% in Reading and Writing 8000 (ESLW8000) or Reading and Writing 8100 (ESLW8100)
• minimum of 50% in English for Academic Purposes – Reading and Writing I (ESLG1860) and English for Academic Purposes – Listening and Speaking I (ESLG1861)

Note: ELP is a separate requirement from the English academic admission requirement.

Practicum/Work Experience Requirements

Students are required to travel to various locations to complete their clinical practice experiences. Within the time frame of the program, every effort is made to accommodate students in clinical placements. Students may need to travel up to 100 kilometres; access to a vehicle may be required.

The following are not required for admission purposes, but will be required before you attend the practicum. There may be additional costs associated with completing these requirements.

• Successful completion of all prerequisite courses.
• The following courses are required. Certificates will be awarded upon completion:
  • Workplace Hazardous Material Information System (WHMIS) (XBUS1017) (current within three years)
  • Human Bloodborne Pathogen Exposure (XHLT1023) (current within three years)
• Keyboarding speed of 45 words per minute as verified in Keyboarding (XBUS1165)
• Clear Police Information Check. The original Police Information Check must be submitted in person, or by mail. Photocopies, faxes, scans, or emails are not accepted. See Work, Practicum, and Clinical Requirements for full details.

Submit the required certificates and forms listed above (unless otherwise indicated):

• by email to ClientServRep_Health@NorQuest.ca

Progression

Students must attain a passing grade in each course to progress through the program. To qualify for graduation students must pass all courses.

Graduation Requirements

To qualify for graduation, students must pass all courses and maintain an overall GPA of 2.0.

Honours Criteria

• Overall grade point average (GPA) greater than or equal to 3.7
• The student must not have failed or repeated any courses

Technology Requirements

Students require a computer with Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint and Access), and a stable internet connection for this program. Learn more about Bringing Your Own Device.

https://www.norquest.ca/NorquestCollege/media/pd
f/programs/2019-2020/dental-office-assistant.pdf?v1



Introduction to Communications

Explore the fundamentals of communication and interpersonal relationships. Examine effective communication, barriers to effective communication, and specific communication strategies that can improve interactions with others and enhance critical thinking skills. Learn and apply theories related to communication climate, groups, teams, conflict management, and problem solving.

• 45 Lecture
• 0 Lab
• 0 Work Experience

Office Computer Applications

Develop foundational computer skills and become proficient using Windows, as well as word processing, spreadsheet, presentation, and database applications to enhance your computer skills and employability.

• 30 Lecture
• 15 Lab
• 0 Work Experience

Computer Applications for Dental Office Professionals

Learn to use common dental practice management software. Students will become proficient creating and updating clients, scheduling appointments, managing recalls, coding dental procedures, billing patients and third parties, and recording payments.

• 15 Lecture
• 15 Lab
• 0 Work Experience

Dental Terminology

Study the language of dental terminology. Learn how to read and interpret commonly used dental terms, symbols, and abbreviations. Develop your understanding of dental anatomy and basic dental pathology. Achieve fluency through practice sessions, quizzes, and exercises.

• 60 Lecture
• 30 Lab
• 0 Work Experience

Dental Office Procedures

Learn the administrative skills necessary to work in a dental office, including customer service skills, appropriate telephone communications, dental record filing and documentation, appointment scheduling, inventory management, and processing payments for treatments and procedures. Students will also learn to prioritize workloads and how to handle emergency situations. Finally, students will examine safe work and infection control practices.

• 0 Lecture
• 0 Lab
• 150 Work Experience

https://www.norquest.ca/cal/2019-2020/program/dental-office-assistant/courselist.aspx

Open studies: I emailed them studentrecruiters@norquest.ca if there is a "Student for a Day" where I can come and sit in a few classes or even take a class.

A woman emailed me back a hr later and said I can only take the Introduction to Communications class and Office Computer Applications class.

My opinion: I already took those 2 classes in the Office Assistant program at MacEwan in 2014.