Apr. 21 Recruiting:
I cut out an article on Dec. 26, 2012 called "Tips on how to ace job
interviews- for hiring managers" by
Lauren Weber. It's a reversal of situations of hiring managers who:
"'interrupting interviews to take phone calls, failing to take notes,
acting bored, bullying applicants, or asking 'gotcha' questions."
The
consequences are bad hires, alienating applicants, and lawsuits where
the questions are deemed discriminatory. Companies are getting training
programs to teach interviewing skills. It mentions bad hires affect
productivity and morale.
They talked to Lauren Rivera, an
assistant professor at Northwestern University's Kellogg School of
Management in Evanston, Ill. Her research says people pick people who
are like themselves.
"That's a natural human thing, but firms
need to counterbalance that by requiring a consistent means of scoring
and evaluating each applicant."
Interviewers also need listening skills, and applicants should talk 80% of the time.
Flashbacks:
I've had an interview back in 2007 in the summer time, back when I was
in college. I did an interview at a jewelry store and the interviewer
talked for the 25 min. She was telling me everything about the job, and
I was listening. I didn't get hired, and that was okay.
Technology: On Apr. 13, 2013, I was reading "Who's stealing our jobs? Not who you think" by Margaret Wente in the Globe and Mail.
I like reading her
articles, they're intelligent and insightful. People think our jobs
are being outsourced to foreign countries, she says it's technology.
"The
revolution started lower down the value chain, wiping out millions of
middle-class jobs that real people used to do. Bank tellers, data-
entry clerks, airline ticketing processors, travel agents, office
assistants and meter readers bit the dust. Entire occupations were
virtually obliterated."
It says retail workers are being let go,
because of online shopping, software legal programs are replacing law
clerks when the computer can read the information faster.
She
talked to Andrew McAfee, a research scientist at MIT who researches
technology's impact on business. He's an optimist and "thinks the
information revolution will create far more wealth and opportunity than
it destroys- eventually."
This brings to another flashback where I
remember my dad saying: "Someone
or something is always trying to take your job." For ex. the
operator. There is now a computer that transfers your call to another
line.
Apr. 25 Canada Post: I've read a couple of articles
in the business section of the newspaper about how Canada Post is
becoming a money pit. I'm sure a lot of you guys know that no one is
really sending letters out because of emails, social media, texts, and
the internet in general to keep us contact with each other.
However, you still need Canada Post to deliver the things you buy off the internet.
Apr. 26 Call Centre #1: I
remember this time when I got laid off from Call Centre #1 back in
2006. After the news was announced, a couple weeks later I was
working. I called this guy and I ask to speak to a woman. He pretends
to be a woman by saying he is one. Anyone can tell this guy was
obviously fake.
After like 30 secs of it and he
wasn't going to tell me if a woman lived there or not and he wasn't
going to stop pretending he was one. I was like: "Stop screwing with
me" and I hung up.
Then my team leader came over to me and said:
"That guy was kind of a jack ass wasn't he?" Unbeknownst to me, she was
listening in on the call. I think I handled the call well because I
only wasted 30 secs on this jerk. He wasn't cooperating with me, and I
can't make him cooperate, so hang up and keep dialing so you can get
another completed survey.
It's kind of like taking a test. If
you're stuck on one question, skip it and do the rest of the test. Then
get back to that question.
Apr. 30 Question: At 20yrs
old, have you ever thought about getting laid off? I would say no. I
only started working when I was 18 yrs old and my mom gave me my first
job. After that, in summer 2004 I worked at the $1 store. I
quit to go to college full-time. After that, in summer 2005 I worked
at a clothing store. After that I quit to try something new like work
at Call Centre #1. The call centre was my 4th job in 3yrs.
Layoff flashbacks:
At 20 yrs old I never experienced a lay off. Fortunately my parents
never got laid off. My siblings never did either. My high school and
college friends had jobs, but they didn't get laid off. My only
experience with it was from fictional books and TV shows.
Books: For example, when I was in elementary school, I was reading a Baby-Sitter's Little Sister
book. I went on Google to find the title, but after 30 secs, I was
like whatever. The title didn't matter, it was the story. Then I was
like: "It was probably called Karen's Paper Route." I was right:
http://www.amazon.ca/Karens-Paper-Route-Ann-Martin/dp/0590065955
I
remember
the story about Karen's paper route. 7 yr old Karen did a paper route
with her 13 yr old step-sister Kristy. They found it hard because they
have to
wake up really early to deliver the papers.
Karen's 15 yr old
step-brother Sam got laid off from his grocery store job because there
were too many part-time workers there. Later he ended up taking over
Karen's paper route because Karen and Kristy didn't like the job.
There was a Baby-Sitter's Club book called Poor Mallory! where her dad got laid off from his law firm job.
TV shows: When I was a kid, I saw this TV show called Ready or Not, and this teen girl's dad got laid off from his office job.
Kyle XY: In 2007, a yr after I got laid off from the call centre, I was watching Kyle XY.
The dad Mr. Trager was working at an office and there were going to be
layoffs. He knows about it, but another co-worker doesn't. That
co-worker is planning to buy a house. Mr. Trager wasn't supposed to
tell about the layoffs, and the boss was supposed to tell them later.
There is a
dilemma as Mr. Trager struggles with not telling the co-worker and
preventing him from buying a house.
In the end, Mr. Trager tells
the boss that he's going to tell the co-worker that he's going to get
laid off so he won't buy something he can't afford.
May 2 Desperate Housewives: Susan
and Mike and their son were living in an apartment, while they rented
out their house. Susan got a job where she cleans her apartment in her
lingerie as this kind of webcam show. Her boss who is the land lord
lady said the company is closing down and laying them all off.
Susan: Okay, just schedule for any extra shifts that are available. I will take them.
Me:
That's smart. If you know you're going to lose your job, take as many
shifts as possible and make as much money as you can.
My flashback: Unlike
that time when I was working at Call Centre #1, they gave us a month
notice. I
didn't start taking more shifts because I was too addicted to Dr.
Phil. Though I could have watched his show at 1pm and then at 2pm, I
could take the bus to work. I could then start my shift at 3pm. But
no, I started work at the usual 4pm.
Yeah, well at 20 yrs old I
was different. I was right-brain and more about having fun. Now that
I'm 27yrs old, I'm left-brain and all about working and being
productive. Yesterday I was sick, and called in sick. I had to do
something productive if I wasn't making money.
Ramit Sethi: I then read I Will Teach You to be Rich by
Ramit Sethi. My sister has that book and follows the advice of saving,
investing, and spending. My dad also has that book, but he bought it
on sale so I'm reading my dad's book.
Here's the website:
http://www.iwillteachyoutoberich.com/ |
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