Friday, February 7, 2025

"Remote work has vastly improved the Black worker experience"/ "I’m a Black woman and a CEO — and the return to office has me worried"

I'm posting this article about BIPOC employees in the workplace because February is Black History month.


Oct. 5, 2021 "Remote work has vastly improved the Black worker experience": Today I found this article by Matthew Boyle in the Financial Post: 


Working remotely has its downsides: Cramped apartments, endless Zoom calls, juggling child-care duties. 

But for many Black workers in white-collar jobs, getting out of the office has resulted in a vast improvement in their employee experience.

Over the past year, Black workers in so-called “knowledge” roles, like graphic design or data analysis, are more likely to say 

they’ve been treated more fairly, 

value their co-workers more 

and feel more supported by management, 

according to a survey by the Future Forum, a research consortium created by software maker Slack Technologies.

The survey of more than 10,000 people saw a 26 percentage point increase in Black respondents reporting “I am treated fairly at work” from a year ago, and similarly big jumps in other questions about their work lives. 

Overall, Black workers in the U.S. said their job experience was steadily improving,

 while responses plateaued among other racial groups in the most recent survey.

“Going virtual levels the playing field,” said Ella Washington, a management professor at Georgetown University’s McDonough School of Business. 

“Because everything is virtual, there’s less of this informal chatter we had in person. 

So that’s going to make anybody feel more like they belong, especially folks that are not usually in those conversations.”

The findings support longstanding research that shows Black workers, especially Black women, feel less valued and respected by colleagues. 

Black people make up a disproportionately small percentage of employees across the biggest U.S. companies — and their ranks thin higher up the corporate ladder. 

Racism,

discrimination, 

and every day slights a

re among the many reasons they say they can’t advance.

Slack, which commissioned the survey and makes virtual collaboration software, benefits from a more remote workforce. 

There are also many reasons a person’s job experience could improve over the last year, besides working remotely. 

Still, the findings further complicate return-to-office mandates, especially as companies attempt to meet pledges to improve diversity.

While the Delta variant has delayed most companies’ plans to come back in person imminently, cities like New York and London are seeing an uptick in staff returning to their desks. 

Two-thirds of executives in the Future Forum poll said they’re designing post-pandemic workforce policies with little to no direct input from employees, 

which could lead to dissatisfaction 

and increased employee turnover 

in the months ahead.

More than three-quarters of employees polled wanted flexibility in where they work 

and almost all — 93 per cent — want flexibility in when they work. 

But a higher proportion of Black respondents want a fully or mostly flexible schedule, the survey found, compared with White workers. 

Some companies are heeding that demand: 

PwC, the accounting and consulting firm, said last week that its 40,000 U.S. client-service employees could work remotely in perpetuity, becoming one of the biggest employers to do so.

Such freedom matters to all but “makes the most significant difference for underrepresented and historically marginalized populations,” the Future Forum survey found.

Bloomberg.com

Remote work has vastly improved the Black worker experience | Financial Post


May 16, 2022 "I’m a Black woman and a CEO — and the return to office has me worried": Today I found this article by Jacquie Parchment on the Financial Post:

When I think about what Canada’s future workplaces will look like, I’m really worried.

We’ve learned many lessons about work and productivity throughout COVID. 

Workers are rightly demanding their organizations incorporate more flexibility and

 consider individual needs into future working arrangements.

As we navigate this brave new world, it is becoming clear that there are important differences in 

how men and women view the return to office, 

and that race may also affect preference for time spent working in person. 

Unless we understand and thoughtfully navigate these preferences, 

we risk taking a big step backward in equity. 

Diverse representation, 

cultures of belonging,

 mentorship 

and sponsorship

 will all suffer.

As a CEO who is also a Black woman, this concern is very personal to me. I know firsthand why it may be more comfortable to avoid coming into a workplace where you feel you do not belong. 

I am fortunate, on the other hand, to have had sponsors on my career journey 

who looked past visible differences, 

fought for me to be seen 

and opened doors for me.

We sponsor those we know 

and believe in. 

At this pivotal time, I find myself wondering whether I could have built those relationships as effectively in a virtual world. 

I worry about a future where white men find it even 

easier to build critical networks 

and career growth than in the past,

 because of differences in preference for in-person work.

This is a real risk. We have seen a number of global surveys that indicate that Black workers have a much stronger preference for remote working than white workers do,

because remote work comes with fewer microaggressions. 

New data from Mercer around office work should also be setting off alarm bells at Canadian organizations. 

Our 2022 Global Talent Trend survey found that most men (77 per cent) agreed with the statement: “I fundamentally believe that work gets done in an office, not remotely.”

Only 59 per cent of women said the same. 

If men feel that way and become more likely to show up 

— and women do not 

— it may have lasting consequences. 

Men in leadership might also wrongfully assume women working remotely are not getting as much done.

On top of that, 82 per cent of men think their organizations have effective programs to grow and develop diverse leaders. 

Just 69 per cent of women agree. 

Clearly, some men in leadership think what they have in place is working 

when the people these programs are meant to benefit do not.

In any organization, 

social capital — relationships, mentorship and more 

— are key to advancement 

and to job satisfaction. 

Canadians understand this. Despite strong preferences for remote work, Global Talent Trends found that 

72 per cent of employees are concerned that remote workers will have more difficulty getting ahead and promoted.

As companies navigate and experiment with the future of work, 

it is essential for leaders to have an ongoing dialogue with employees on belonging, 

to understand the differences in preference at their own organizations, 

and to keep digging deeper.

The future of work is not a moment in time. 

It is an ongoing journey that requires 

listening to employees 

and gathering data to correct what doesn’t work 

and to implement what will. 

We must continue to progress toward workplaces where all feel comfortable. 

We must be thoughtful about what we reward. 

Finally, we must avoid “unwritten rules” of engagement. 

In a workplace that is officially hybrid, 

the choices leaders make on how often they themselves come into the office will send a strong signal 

and may affect how level the playing field really is in terms 

of access to sponsorship 

and opportunity.

We also need to stay humble. 

This is a grand experiment,

a fundamental shift on a scale that we haven’t seen before in the corporate world.

Creating some commonality of experience 

and ensuring no one is disadvantaged in the hybrid office will be a challenge 

— but one we have to get right. 

In the fight for a better Canada, a more just Canada, and an economically strong Canada, we cannot afford to leave anyone behind.

Jaqui Parchment is chief executive officer of Mercer Canada.

Return to office has me worried as a Black woman and CEO: Parchment | Financial Post


There are 7 comments when I first copy and pasted this article that came out.  Now there's 32 comments:


Jaqui, I'm really really sorry about all this. It was my fault. I voted for governments like the Liberals that promoted the idea of a mosaic vs melting pot and multiculturalism through immigration policies. But I made a mistake because not only you but many who have come here are very unhappy to the point like you they segregate themselves. I feel really bad for voting Liberal all these years but now no more. Thanks for helping me see my ways.


Has Ms. Parchment been exposed to too much heat of late?

  1. Soooooo, segregation?

    go it...

    • This article micro-aggresses me.

      • "fought for me to be seen and opened doors for me"

        Sounds like someone has been placed upon a fence post and has no idea what to do next.

        • I hate all these articles that start out "I am Black" or "I am Swedish", why can't we ignore all that and just live in harmony.

          • You gotta be kidding? Why did she come to canada if she does not lie white people? You know, the white people who made canada great.

            • the irony of this article.......

              Skinny white guy at 6'4" and centre for the Boston Celtics is worried about his african team mates coming back to play.

          "Companies make progress on anti-Black racism, but workers worry about recession: poll"/ "Black Canadians report high levels of racism despite workplace improvements"

          I'm posting this article about BIPOC employees in the workplace because February is Black History month.


          Jan. 30, 2023 "Companies make progress on anti-Black racism, but workers worry about recession: poll": Today I found this article on BNN Bloomberg:


          Most Black Canadians feel their employers made progress addressing anti-Black racism last year — but they worry about what a recession could mean for those gains, a KPMG survey said.

          The report found 90 per cent of the 1,001 Black Canadians surveyed in December and January said their employers made progress on efforts to be more equitable and inclusive for Black employees in 2022.

          About 59 per cent of respondents said their employer's efforts to hire more Black people improved, 

          while 54 per cent said efforts to promote more Black people into leadership roles was also better.

          However, concerns about what an economic slowdown could mean for Black Canadians weighed on many of those surveyed.

          The KPMG study found 73 per cent of respondents believe anti-Black racism efforts and broader diversity, equity and inclusion initiatives will be "put on the back burner" by their employer during an economic downturn.


          Some 77 per cent were concerned that a recession will hurt the career and promotion prospects of their Black and racialized colleagues harder than others.

          Studies have long found Black Canadians working in many sectors are less likely to

          receive promotions, 

          reach executive ranks 

          and garner mentorship 

          or board seats, 

          and more likely to experience discrimination, 

          in the workplace.

          But after the death of George Floyd, a Black man in Minneapolis killed in police custody during the COVID-19 pandemic, 

          sparked global fury over systemic racism, 

          there has been added pressure for companies to better diversify their organizations and rectify issues Black employees face as they seek employment and promotions.

          Some companies took Floyd's death as a catalyst for change. 

          They formalized diversity policies 

          and looked more closely at the makeup of their workforce. 

          But there is still room for improvement with many companies yet to act and others with further steps to take.

          “While it’s encouraging to see Canadian organizations have continued to make progress on addressing anti-Black racism over the past year, 

          it’s imperative to keep building on that momentum,

          even in the face of economic headwinds, 

          labour market fluctuations 

          and inflationary pressures,” 

          said Elio Luongo, chief executive and senior partner of KPMG in Canada, in a news release.

          While unemployment has been low for much of the pandemic, 

          inflation has remained stubbornly high in the last year 

          and some economists foresee a recession materializing.

          As a result, 

          companies have been hiking prices, 

          being careful with hiring 

          and in some cases, even resorting to layoffs. 

          Luongo hopes these actions don't sideline diversity efforts.

          "As a business community, we must not lose sight of what’s important – people,” he said.

          His company's survey cannot be assigned a margin of error because online polls are not considered truly random samples. 


          Of the respondents KPMG surveyed, 

          52 per cent were male and 48 per cent female. 

          Some 83 per cent worked full-time, 

          12 per cent worked part-time or on contract, 

          and five per cent were self-employed.

          This report by The Canadian Press was first published Jan. 30, 2023.

          Companies make progress on anti-Black racism, but workers worry about recession: poll - BNN Bloomberg


          Feb. 5, 2024 "Black Canadians report high levels of racism despite workplace improvements": Today I found this article by Ian Bickis on BNN Bloomberg:


          Canadian companies are making uneven progress on efforts to make workplaces more inclusive and equitable for Black workers, according to a survey from KPMG in Canada.

          In the results of the survey released Monday, 

          a little over 80 per cent of respondents said employers are making improvements

           — but a similar proportion said they’ve experienced some form of racism or microaggression in the workplace in the past year.

          “While there is the overarching perception that progress has been made, 

          still the majority, 81 per cent of people, are feeling racism, 

          and that's a very scary reality,” said Amanda Bartley, senior manager of management consulting at KPMG in Canada. 

          The share of Black people experiencing some form of discrimination was up about 10 percentage points from last year’s results, 

          which suggests companies are not pushing below the surface enough to get to the heart of the issues, said Bartley, who is co-chair of the firm’s Black Professionals Network.

          To get at the deeper issues, it’s important companies listen to Black employees, she said. 


          “Having safe spaces where people can share what they're experiencing, 

          without the potential risk of backlash and repercussions, 

          is a great thing.”

          The results of the survey of 1,000 employed Canadians who self-identified as Black also showed that women continue receive less support than men.

          Only 68 per cent said their employer had an allyship training program, compared with 81 per cent of men. 

          Women also reported lower levels of being able to bring their genuine self to work, 

          or having allies at work who have spoken up for them. 

          “It's important to recognize that Black women continue to be one of the most marginalized groups in workplaces, in society,” said Bartley.

          She said companies need to work on creating environments where 

          Black people can stay truer to their values, 

          and don’t feel they need to conform to prescribed mainstream standards of 

          appearance 

          or behaviour 

          just to protect themselves.

          “It's really pushing past the respectability politics, 

          which is a conversation that continues to come up. 

          It’s obviously come up more and more with the state of the world.”

          The gender disparities among Black workers was also something Rob Davis, KPMG’s chief inclusion, diversity and equity officer, raised as a key concern.

          “There is a very different experience in terms of Black men versus Black women, 

          so that’s an area as Canadian businesses we need to continue to focus on.” 

          However there are areas for optimism, said Davis, 

          including the 76 per cent of respondents who said that compared with four years ago,

           their company now has a Black person in the C-suite or on their board of directors.

          “That to me is huge, because until Canadian business sees that representation at the senior levels ... it's going to be tough to change.”

          The third edition of the survey, conducted between mid-December and January, found there are also concerns that as the economy slows, some of the gains in inclusion could be lost. 


          About 80 per cent said they believe Black or racialized people were among the first to lose their jobs over the past year, 

          and as many as 73 per cent said their career progress didn’t materialize because the company was preparing for a slowdown.

          It’s important to look beyond a last-in first-out approach, said Davis, 

          and for companies to look at everyone's talent, 

          and consider some of their best might have been recently hired.

          To push toward more inclusion and equity, companies also need to look at the data and set targets, he said. 

          KPMG has set representation targets for women and people of colour in the partnership level of the firm, 

          and goals for positions below that level for Black and Indigenous people and those with disabilities. 

          The firm has also tied partner compensation to the targets.

          “For companies to really move the dial, set targets — not quotas. 

          Quotas are a dirty word for me — 

          put in place concrete actions to meet those targets, 

          and hold your senior leadership accountable,” said Davis.

          With so much going on, 

          businesses and leaders can get distracted, 

          but it’s important to keep working on these goals, he said.

          “We’ve got to make sure that everybody has the same opportunity to achieve success in Canadian business. 

          As a Canadian society, I think it's important for us to continue to focus on this, and 

          it's going to make us, 

          make the economy, 

          more vibrant 

          and richer.”

           This report by The Canadian Press was first published Feb. 5, 2024.

          https://www.bnnbloomberg.ca/black-canadians-report-high-levels-of-racism-despite-workplace-improvements-1.2030824