Friday, December 6, 2024

"Canada needs workers — so why aren't more companies hiring the neurodivergent?"/ "How neurodiverse perspectives can help fuel innovation"

Apr. 10, 2022 "Canada needs workers — so why aren't more companies hiring the neurodivergent?": Today I found this article by Laura MacNaughton on the CBC news:


Only 1 in 3 people with autism are employed. But many more of those on the spectrum want to work

The founders of a job fair for those with autism don't only want to find careers for an untapped workforce — they also hope employers will realize these highly skilled job seekers can help solve a national labour shortage. 

"People with autism are very much capable of working and they are some of the best employees," said Neil Forester who, along with his business partner Xavier Pinto, created the Spectrum Works Job Fair that ran Friday. 

Now in its sixth year, the job fair has grown from having 150 attendees to almost 2,000 job seekers with autism, all looking to connect with recruiters and hiring managers at major tech, finance, hospitality and retail companies across the country. Though it's been held in various cities, the job fair was a virtual event this year and last. 

Getting companies to take part, though, has been a struggle. 

Of the 10,000 employers Forester and his team have reached out to in the last six years, just 40 companies took part in this year's job fair. 

"The majority of the time we don't get any response," Forester said. 

The creators of the fair say they understand there is a wide range of abilities across the autism spectrum and, while perhaps not every person with autism is employable, both Forester and Pinto are confident a large portion of this community can and wants to work. 

And Forester questions why more employers aren't looking at this neurodiverse talent pool to help solve the labour shortages that so many companies are experiencing.  


A national labour shortage

In the last quarter of 2021, Canadian employers were looking to fill 915,500 jobs, up 63 per cent from the year before, according to Statistics Canada. 

And with the current unemployment rate so low, "virtually all industries are bumping up against labour shortages," wrote Royal Bank economist Nathan Janzen in an economic update this week. 

Even with the demand for workers, employment barriers remain for Canadians with autism.

Data compiled by the Public Health Agency of Canada found that in 2017 just 

33 per cent of Canadian adults with autism reported being employed 

compared to 79 per cent of adults without a disability. 

Forester said he was unaware of just how few neurodiverse employees there are in the workforce before he started the job fair.

"I just didn't realize how big of a problem this was or how big of an issue this was to the community," he said.

Javier Herrera is one of the comparatively few Canadians who are both employed and living with autism. 

He attended the Spectrum Works job fair last year and got a job offer. 

"It was overall a very positive experience. I met not only recruiters, but also other

 facilitators, 

coaches, 

government agencies, 

non-profits, 

you name it," said Herrera who now works as a business systems analyst with an insurance company based in Vancouver. 

Herrera is encouraged to see that some employers purposefully seek out people with autism, but he feels that "as a society we are still doing baby steps" to get more people who are neurodiverse into the workforce. 


The 'Big Four' are buying in

That said, there are some companies specifically tapping into this talent pool, including two of the so-called "Big Four" accounting firms.

In the last few years, Ernst & Young has made strides in diversifying its hiring strategy.

The multinational launched the Neurodiversity Centre of Excellence in Toronto in November 2020, with a goal of recruiting employees with 

autism, 

ADHD 

or other sensory and cognitive differences.

"We're dying for talent as an organization," said Anthony Rjeily, a partner at Ernst & Young and the company's neurodiversity program national leader. "So we wanted to see if there was any talent pool out there that we could potentially tap into."

Since the launch of the program, the company has recruited 45 neurodiverse employees to their Toronto, Vancouver, Halifax and Montreal offices — and plans to expand recruitment in other cities. 

Rjeily said the initiative has more than paid off, noting the retention rate among neurodiverse candidates that the company has hired is 98 per cent. 

"The level of 

creativity, 

the innovation, 

the productivity 

that they are able to deliver is incredible," he said. 

Mohit Verma was one of the first people Ernst & Young hired in 2020 through the neurodiversity recruitment program.

"At EY my work revolves around certain sub-competencies such as automation, data science and, to some extent, blockchain," Mohit said in an interview with CBC News. "So far I have been part of five to six main projects."

Deloitte Canada is another corporation with an eye on hiring the neurodiverse. 

In an attempt to better understand the barriers and workplace needs of neurodiverse workers, the accounting giant teamed up with Auticon Canada, a global technology consulting firm that employs people with autism and recently did a survey along with Deloitte of what the needs of employees with autism might be.


Changing the interview process

The survey, 'Embracing neurodiversity at work: How Canadians with autism can help employers close the talent gap,' was done between July and October 2021. 

It included 454 respondents with autism who completed the survey online, 

as did seven companies that had neurodiversity in their workforces were interviewed over videoconferencing.

In their survey, they found that 41.7 per cent of respondents were underemployed, meaning they were working on a part-time, contract or temporary basis or were doing jobs that were "under their educational capabilities," said Roland Labuhn who is a partner with Deloitte Canada.

One of the most eye-opening findings was that the hiring process itself could be a major barrier, as 40 per cent of those polled said the job interview was a "great challenge" for them.

"The people we surveyed felt that the interview was a trick or scary," said Labuhn, who worries that the typical job interview process could eliminate some highly qualified candidates with autism. 

With a goal of getting better at both recruiting and retaining neurodiverse workers, companies like Deloitte and Ernst & Young are trying to change the interview process so that it focuses more on competence rather than how a candidate might behave in a certain scenario. 

That kind of accommodation provides hope to people like Pinto and Forester. 

The inspiration for their job fair came out of Pinto's concerns about his son's future. Xavi, 12, is on the spectrum and is "so creative," his father said. 

He's "really focused on what he wants done."

And seeing more employers begin to sign up for the job fair gives him hope that he's helping to create a world in which his son can go after his dreams. 

Canada needs workers — so why aren't more companies hiring the neurodivergent? | CBC News


May 16, 2022 "How neurodiverse perspectives can help fuel innovation": Today I found this article by Mary Teresa Bitti on the Financial Post:

Talent with adaptable technology skills were hard to come by well before companies found themselves caught up in the Great Resignation. 

The pandemic led millions of workers – particularly in technology fields – to rethink their careers and quit their jobs, leaving companies in a state of uncertainty wondering where their next great talent might come from. The good news is that there’s an incredible untapped market that is often overlooked all around us. 

But finding these skilled workers will require companies to broaden their search and think beyond traditional recruitment approaches.

As businesses continue to transform at accelerated rates, finding new paths to innovation to deliver new, diverse perspectives to the table is critical to drive long-term value and gain a competitive advantage.

It’s a journey EY Canada has been on for years. By expanding the definition of diversity, it has opened the door to a significant, yet untapped group of technically skilled people: our neurodiverse community.

“EY and companies across industries are looking for people with 

data analytics, 

cybersecurity, 

technology, 

automation 

and other technical skills,” 

says Anthony Rjeily, EY Canada’s Digital Transformation and Innovation Leader. 

“There are 600,000 neurodivergent adults in Canada and 120 million worldwide with potential in these fields. 

Many have advanced graduate degrees, 

yet 86 per cent of this population is under- or unemployed.”

Neurodiversity defines the natural brain variations that cause people to think, learn and behave differently than what is considered the cognitive norm, or neurotypical. 

It’s estimated that at least 15 per cent of the world’s population is neurodivergent, which includes 

Attention Deficit Disorder/Attention-Deficit Hyperactivity Disorder, 

dyslexia, 

autism 

and other cognitive profiles. 

Diverse thinking is an advantage and requires a different approach to both learning and working.

“Although neurodiverse minds are a natural variation of our collective human biodiversity, those who don’t fit traditional definitions face obstacles because the working world is not designed for differences,” says Tammy Morris, EY Canada’s Neurodiversity Centres of Excellence Network Leader. 

“As a result, employers are less prepared for different thinking, learning and communication styles.”

Neurodivergent individuals have advanced skill sets that include areas such as 

math, 

logic 

and visual organization 

and can recognize patterns or find solutions others don’t see. 

However, qualified candidates often don’t make it past recruiting interviews, which rely on behavioural questions that create the potential for bias. 

“These individuals may not do well in these settings and often don’t succeed in first and second interviews,” says Rjeily. 

“Given the lack of rewarding career opportunities, 

they give up 

and take jobs to make ends meet. 

It’s a huge, missed opportunity that can bring tremendous benefit in terms of the talent agenda and unlocking innovation for employers and individuals. 

We’ve seen retention rates of 92 per cent globally, which is amazing given that in technological fields we’re seeing attrition rates of up to 30 per cent.”

In 2016, EY launched its Neurodiversity Centres of Excellence model in the U.S. to better

recruit, 

onboard, 

develop 

and integrate a neurodiverse workforce into its business. 

Through the model, these professionals can support client innovation and automation projects in an inclusive and supportive environment, conducive to their unique individual needs and skills.

EY Canada has since created a national team that spans Toronto, Vancouver, Halifax, and Montreal, hiring over 44 neurodiverse team members with skills in business and technology consulting, data analytics, digital, blockchain, robotics, artificial intelligence and cybersecurity.

Each of EY Canada’s Neurodiversity Centres of Excellence team members is embedded in a specific consulting area aligned with their strengths, “providing personalized support in terms of onboarding, development and navigating a global firm so they can be successful and grow their career trajectory at EY,” says Morris. 

“By embedding this approach into the fabric of our workplace, 

individuals not only feel a sense of belonging, 

but that they can bring their full and authentic selves to work and 

feel seen, 

heard, 

valued 

and celebrated for their differences.”

EY’s neurodiverse teams have helped identify 

process improvements, 

accelerated automation, 

and helped advise across industries and sectors. 

They’re bringing fresh perspectives to client engagements that are leading to new, innovative solutions.

The benefits are clear: a newfound sense of professional belonging for neurodiverse employees, and increased productivity, innovation, and a stronger corporate culture for EY and significant value-add for their clients, thanks to the program’s alignment with EY’s purpose of “building a better working world.”

EY Canada is recruiting in Quebec City and Calgary and set to launch its first neurodiverse internship program in May, as the program continues to roll out globally with programs in India, the UK and Spain. 

“Canada is at the forefront of our initiative,” says Rjeily. “We are growing the team significantly over the next two years because we know the talent is out there, and available, and we have a need.”

Businesses across Canada are taking note and following EY Canada’s lead. In return, the firm is leveraging its growing ecosystem of clients, academia, and community services organizations – and its proven methodology – to help companies establish their own neurodiversity programs.

National Bank recently collaborated with EY Canada to expand neurodiversity within its teams of data engineering analysts and data scientists through a customized talent experience.

“Neurodiversity is essential for any organization,” says Rjeily. 

“The combination of thinking and working differently allows us 

to create optimal teams 

and optimal value, 

giving EY a competitive edge in the market. We have seen our impact increase drastically since we’ve been on this journey.”

Companies see 

increased productivity, 

modernization, 

and a stronger workplace environment 

by bringing everyone to the table. 

As the business world rapidly transforms, it is time more organizations recognize the impact neurodiverse professionals can have on innovation, culture and, ultimately, building a better working world.



Four steps to building a neurodiverse-rich workforce

Tammy Morris, EY Canada’s Neurodiversity Centres of Excellence Network Leader shares four best practices.

Be transparent: Let people know you’re intentionally seeking to hire neurodiverse talent.

In advance of the interview, provide candidates with 

the steps of your hiring process,

 who they will meet 

and the questions they will be asked.


Focus on technical competence: Give candidates opportunities to demonstrate their skills. 

Customize exercises based on the skills you’re hiring for and the “must have” needs for your business.


Build comfort early: Create opportunities for candidates to share openly, be themselves and meet other professionals, or future team members so they’ll already have familiar colleagues when they join.


Leverage mentorship: When onboarding, match new hires with a peer mentor. “All EY team members are matched with an EY Buddy or mentor when they join the firm. 

Both mentors and mentees find added meaning to their work, and mentorship supports onboarding and retention, so it’s a win-win-win.” says Morris.

This story was created by Content Works, Postmedia’ commercial content division, on behalf of EY Canada.

How neurodiverse perspectives can help fuel innovation | Financial Post




These are the other 2 blog posts:

"Canadian employers face 'resistance' as they seek to increase office days"/ "What is the future of remote work?"




"'Employees will just say no': Bosses pushing staff back to the office could be fighting a losing battle"/ "More people want to work from home, but remote job postings are declining"





My week:


Tues. Dec. 3, 2024 Stokes at Kingsway mall is closing down: I was there and if you want to buy kitchen appliances and dishware, you can go there.

https://www.stokesstores.com/en/

Da Pop Up Shop: they opened in Oct. 2024.

I was at Kingsway to pass some resumes.  There are these holiday season stores:

Hickory Farms

Calendar Club


Wed. Dec. 4, 2024 Bus: I went to West Edmonton mall for a job interview.  The interview was average.

I take 2 buses to get there.  I had to wait for like 25 min. for the #7 West Edmonton mall bus.  There were 3 #7 buses that came in a row.

I talked a bit to this East Indian girl waiting for the bus to go to MacEwan.

Tracy: Let me guess, you're studying nursing.

Girl: No.

Tracy: Business.

Girl: Yes.

Tracy: Like finance?

Girl: Business analyst.

We get on the bus at 1:30 pm.  I go to the mall.  I then go home and have a bit of a nap on the bus.  I stop at the downtown bus stop at 4pm.  She was there.


Krispy Kreme opens in Edmonton: I was listening to 91.7 Kiss radio on my iPod.  I heard of this news.  The location is really far like and hr to get there.

I tried those donuts when I was in Las Vegas in 2023.  They were average, and they didn't stand out from other donuts I ate anywhere else.


The shop at 4614 Gateway Blvd. will be open daily from 7 a.m. to 10 p.m. starting Dec. 10.



Community League Meeting/ Christmas party: I ate a bowl of cereal at 4pm.

The meeting was at 7pm.  

The party and potluck was at 8:30pm.  I wasn't hungry so I could eat late.

Eggnog: I haven't drank this in years.  There is egg, cream, and sugar.  This is too sweet for me. 


Birch and Bear Pizza: They cut the pizza in squares.  There was pepperoni, potatoes, spinach and green onion on them.  This tastes good.

Most of the food was store bought like perogies with bacon and onions, green oniions, and sour cream.

Dan let me have the rest of the shrimp (15 pieces) because he wasn't go to eat the leftovers. 

"'Employees will just say no': Bosses pushing staff back to the office could be fighting a losing battle"/ "More people want to work from home, but remote job postings are declining"

Sept. 6, 2022 "'Employees will just say no': Bosses pushing staff back to the office could be fighting a losing battle": Today I found this article by Anjli Raval in London and Andrew Edgecliffe-Johnson in New York on the Financial Post:


Goldman Sachs Group Inc. boss David Solomon has long been a critic of remote work, describing the pandemic-related shift once as “an aberration.” This week he called time on the practice, scrapping most of the bank’s remaining COVID-19 restrictions for United States employees in a bid to get as many as possible back into the office.

For more than two years companies around the world embraced remote work and hybrid home-office arrangements as infections surged and the death toll escalated.

But as summer comes to an end in North America and Europe, some of the biggest companies are making a concerted push to get people to return to the office.

They range from electric carmaker Tesla Inc., whose boss Elon Musk has demanded employees to be back at their desks 40 hours a week, to tech giant Apple Inc. and fitness company Peloton Interactive Inc., which are both pushing for at least three days a week.

It is not the first time big business has tried to reverse the shift to working from home. In the autumn of 2021, and even 2020, companies developed plans to initiate a broad comeback to eerie office buildings, only for new waves of infections to leave managers wary of butting heads with staff at an intensely fragile time.

This year is different, however. With people generally less fearful of virus spread, many bosses believe conditions are now as close as they are likely to get to pre-pandemic times.

With Labour Day behind us and school terms starting across Europe, some executives are getting impatient and are taking a harder line.

According to one executive headhunter, business leaders are experiencing “do-gooder fatigue” — in reaction, in part, to the greater focus on employee wellbeing during the pandemic. 

“The feeling is, we need to get back to business.”

This could, however, lead to confrontations with staff who have grown 

used to remote working, 

have different expectations about work-life balance 

and are now weighing up the costs of going back to the office as inflation surges.

“People want to come into big cities to socialize, see friends and go to cultural events.

 But, for work, many people will say they can do it better at home,” says Ann Francke, chief executive of the Chartered Management Institute, a professional body in the U.K. 

“The pandemic forced people to ask…’Do we really need to organize work in this way?'” she adds. “This irks CEOs.”

That makes the coming weeks a critical moment for the future of the office — but also for all the industries that revolve around office workers, 

from the commercial property sector 

to sandwich shops 

and gyms.

“Hybrid work is here to stay,” Enrique Lores, chief executive of HP, which sells printers and laptops, said last week. 

The expected recovery in the company’s commercial revenues had been hit by the slower-than-expected return to workplaces 

and it now expects the office printer market to recover to only 80 per cent of its pre-pandemic size.

“I don’t know any company that has decided, or convinced their employees, that they need to be back in the office five days per week, every week of the month.”

For some employees — especially the less well paid — the pressure to return is also now wrapped up in the cost-of-living issues that many are grappling with, from 

higher energy bills if they stay at home 

to the expense of travelling to and from the office 

and child care.

The conundrum for workers was laid bare on Blind, the anonymous professional network.

“If they’re forcing us to commute, shouldn’t they offset costs for us?” wrote one person posting about their company’s return-to-work policy.

A second questioned the legality of mandates to push office working. “What happens if you refuse to return to office?” asked another.

The three-day model

Since the start of the pandemic, how someone chooses to work has been a personal decision for many office workers. Even for those chief executives who are not desperate to get everyone back into an office, the coming weeks are an opportunity to lay out formal policies on what the future of work will look like.

Some chief executives have emphasized the importance of 

face-to-face interaction for team work, 

company culture 

and junior employee training.

But in many cases the explanations they have given about why the office is important have been vague.

Stephan Scholl, chief executive of Alight Solutions, a cloud-based technology and services provider, says he had been reluctant to make office days compulsory. “If you ask for three days a week, you need to be able to explain why. To what end? This is what is frustrating about some of my peers.”

“There is not one right way of working,” says Ethan Bernstein, an organizational behaviour expert at Harvard Business School. 

When everyone had to work at home full time it was easy for managers, as there was no other option. 

It is the hybrid model that is proving more difficult because of the endless ways work can take place. “This is a moment, yes, in trying to define what hybrid means,” he says.

However, as there is little data to help companies chart a path, that often means the preferences of some — likely senior — staff will drive how a corporation behaves.

Amanda Cusdin, chief people officer at software company The Sage Group Plc, says that

“human connection is still the most important thing” in many workplaces, especially for

the 2,000 people the company recruited during lockdown who wanted to build connections.

The company has decided on a hybrid working model where each team determines the days they are in the office and staff are generally positive that they do not have to work five days a week in the office, she says. “

At the same time, no one wants to come back to an empty building, so we need to have a critical mass present.”

In the early stages of the pandemic, bosses focused on 

physical wellbeing, 

mental health 

and flexibility at work 

so employees could tend to the demands of sick relatives and home-schooling.

Then, after the rollout of vaccines, many tried to persuade workers back by offering perks — from 

free lunches 

and Uber rides to after-work drinks events, 

massages 

and employee discounts for local retailers. 

Goldman laid on afternoon concerts for its staff.

Envoy, a San Francisco workplace platform, now offers 

a shuttle service, 

a carpool program 

and a US$200 monthly commuting subsidy

 to persuade employees to come in for its desired three days a week. 

In the office, there are free bagel and fruit breakfasts, “snacks everywhere” and a happy hour once a month, says Annette Reavis, Envoy’s chief people officer, 

adding that dog owners are encouraged to bring their pets to work so they do not have to pay for dog walkers. 

“We’re trying to remove some of that financial burden,” she says, 

“but also build community.”

However, while some employers continue to prioritize workplace benefits, others are taking a harder-nosed approach, which is coinciding with new budgetary constraints as companies prepare for a potential economic downturn.

Even Reavis acknowledges that those who remain at home should be thinking about the risk that managers are more likely to offer promotions and pay rises to the people closest to them. 

“Proximity bias is real,” she says, “and it’s only going to get worse in the next six to 12 months.”

The domino effect

Among the industries that depend heavily on filled corporate buildings, executives are watching the next few weeks closely, but many are cautious about predicting a surge in returning staff — especially after some made similar forecasts at the same time last year.

Sweetgreen, the U.S. salad chain which has two-thirds of its outlets in urban areas, has blamed “a slower-than-expected return to office and an erratic urban recovery” as it cut its full-year sales forecast. Traffic to stores such as its branch at the World Trade Center should pick up after Labour Day, says chief financial officer Mitch Reback, but “we felt that way a year ago, and the world felt that way two years ago.”

Huge shifts in office rents, occupancy and leases have already had a huge effect on office building cash flows, say academics from the NYU Stern School of Business and Columbia Business School. 

The one-third fall in the value of New York office buildings in the first year of the pandemic heralds a longer-term “office real estate apocalypse” equating to a US$50-billion cut to the value of New York’s offices and a US$500-billion blow to the industry nationwide.

Google’s Community Mobility Report, which charts movement trends across places such as offices, clothes shops, Tube stations, pharmacies and supermarkets found that compared to pre-pandemic levels, retail and recreation footfall was still down 26 per cent in the City of London. 

For the supermarket and pharmacy category it has fallen nearly 60 per cent. 

Both of these correspond to a 40 per cent reduction in travel to workplaces.

Yet despite the growing pressure from some bosses, many office workers seem to show little appetite for abandoning new ways of living they are rather enjoying. They are 

more available to their families, 

have eliminated hours of travel 

and found new freedoms through distance from their line managers.

The most recent report by Advanced Workplace Associates, a consultancy, on global hybrid working, which is based on nearly 80,000 employees across 80 offices in 13 countries, showed that on an 

average day two-thirds of desks are unused 

and just over a quarter of people are coming into the offices, 

with the attendance figure dropping to 12 per cent on Fridays.

In the U.S., a new Gallup poll suggests only 22 per cent of the employees surveyed who could work remotely are currently on site for most of the week 

and more than 90 per cent have no desire to return to full-time office work. 

Strikingly, the percentage of those currently on site who want to work exclusively from home has doubled since October 2021.

Some employers have already embraced the new reality by advertising fully virtual jobs or even opening up satellite offices to meet now-distributed workforces.

Industry observers say forcing people back to the office is a fruitless endeavour. 

The world has changed and companies need to adapt if they seek to retain talent in a tight labour market particularly in the U.S. and U.K. that, for now, will offer them alternatives if they walk away.

“Employees will just say no,” says Francke. “They know flexible working works and they will resent you for telling them they need to be at the office.”

Additional reporting by Joshua Franklin

© 2022 The Financial Times Ltd.

Bosses pushing staff back to the office may be fighting losing battle | Financial Post


Oct. 26, 2022 "More people want to work from home, but remote job postings are declining": Today I found this article by Jo Constanz on the Financial Post:


The appeal of work-from-home is on the rise even as postings for remote jobs are on the decline, according to new LinkedIn data.

In February 2022, a record one in five jobs advertised on the site in the United States offered remote work. 

By September, this figure had fallen to just 14 per cent. 

Meanwhile, the allure of these opportunities has only grown: 

Remote job listings attract 52 per cent of applications, up from 50 per cent in February.

This preference has crystallized even as hiring cools after months of historic highs, according to LinkedIn’s analysis of data across 14 countries. 

While the labour market is still tight and employees continue to hold leverage in negotiations around 

salary, 

benefits 

and flexibility, 

LinkedIn chief economist Karin Kimbrough said in the report that “this power balance is likely to start levelling out in the coming months.”

While the share of U.S. employees working from home was slowly rising before COVID-19, the pandemic accelerated that trend by about 30 years, according to research by Stanford University professor Nick Bloom, Instituto Tecnológico Autónomo de México professor Jose Maria Barrero, and University of Chicago research associate Steven Davis.

These patterns have levelled out, the researchers found, 

with about 15 per cent of all Americans working fully remotely, 

30 per cent maintaining hybrid schedules 

and about 55 per cent working in-person full-time. 

But for those able to work remotely, the number of work-from-home days that employers are willing to offer on average falls short of employees’ desires.

Data shows that workers continue to prize flexibility and work-life balance even as the economic outlook darkens, Jennifer Shappley, LinkedIn’s vice president of global talent acquisition, said in the report. 

An analysis by the Federal Reserve Bank of New York last week found that collectively,

working from home saves Americans 60 million hours of commute time each day,

which is spent instead 

taking care of kids, 

cooking, 

cleaning,

exercising, 

going out 

or simply getting extra sleep.

And according to Shappley, the trend has staying power: 

“I expect those two attributes to remain top talent drivers for years to come.”

Remote job postings fall even as more people want to work from home | Financial Post


"Canadian employers face 'resistance' as they seek to increase office days"/ "What is the future of remote work?"

Feb. 9, 2023 "Canadian employers face 'resistance' as they seek to increase office days": Today I found this article by Holly McKenzie- Sutter on BNN Bloomberg:


Hybrid and remote arrangements that became commonplace during the COVID-19 pandemic may not be going away any time soon, but some big Canadian employers want people to clock in from their office desks more frequently.

Nearly three years after the global pandemic set in, sending office workers home with their laptops in hand, public health restrictions have largely lifted, and companies are starting to ramp up their number of mandatory office days. Starbucks, Disney and Twitter are among the global names that recently announced plans to order workers back to corporate offices more frequently in 2023.

Canadian employers are tentatively following suit, but leaders acknowledge they are walking a tricky tightrope as survey data suggests many Canadians would consider changing jobs if forced back to their offices full time.

In an interview with BNN Bloomberg last month, Royal Bank of Canada CEO Dave McKay said his organization is “on a journey to make sure that we're in half or more than half the time in the office,” but also spoke to the challenges of getting hybrid staff back at their office desks for his ideal two-to-three days per week.

“There is resistance, honestly. It's a difficult needle to move,” McKay said.

Some junior and senior employees want to be in the office, he said, while many employees want to “balance their lives” and family obligations. 

McKay said meeting with employees and hearing their perspectives has been important to the ongoing transition.

“It's really about connecting your organization and making sure we're on the same page at the same time,” he said.

Other Canadian banks said they intend to keep hybrid workweeks, with some adjustments to accommodate people wary of long commutes.

David Noel, senior vice-president of Global HR Services at Scotiabank, said the organization is taking a “purpose-driven” approach to its return-to-office plan, 

with in-office requirements depending on the 

type of role 

and tasks on a given day.

Employee feedback is playing a role in the plans. Noel said Scotiabank is opening two new “community working spaces” in Mississauga and Scarborough this month to accommodate workers who moved further west or east of Toronto during the pandemic,

 after hybrid employees cited long commutes as a main factor keeping them at home.

The new workspaces include “areas for 

focused work, 

a flexible area for team meetings 

or training session, 

day lockers, 

printing 

and a bistro.”

“As the response from employees has been positive, we will continue to take this activity-based approach to work. 

We also remain committed to testing new and different work options based on feedback from leaders and employees,” Noel said in a statement.

Bank of Montreal said its work models are also “driven by client, job and business needs,” with some workers based in office, others hybrid and some remote.

As corporate Canada tries to accommodate more in-office days, public sector workers are also under pressure to return.

Federal public service workers were mandated to return to the office in January after nearly three years, despite vocal pushback from their union. 

And next month, City of Toronto employees are being asked to return to their offices for two to three days per week.

In a statement to BNNBloomberg.ca, the City of Toronto said it updated its hybrid work policy as other companies moved to do the same in light of loosening pandemic measures.

The first year of the City’s hybrid work plan, which began in 2022, took a “less prescriptive approach,” the statement said, “which was more reflective of the place the City was at in the pandemic, allowing for physical distancing.”

The union representing city workers, meanwhile, said it’s unhappy with the city’s plan as COVID-19 continues to spread,

 and workers feel they have been productive enough working at home.

“We are perplexed that the City of Toronto is initiating a mandatory return-to-work scheme for employees who have capably been executing their work tasks remotely,” Casey Barnett, president of CUPE Local 79, said in a written statement to BNNBloomberg.ca

Barnett also noted that COVID-19 continues to pose a public health threat but measures aimed at reducing viral spread have been reduced.

“We are urging the City to reconsider this ill-advised return-to-work plan,” Barnett said.

Canadian employers face 'resistance' as they seek to increase office days - BNN Bloomberg


Jun. 30, 2023 "What is the future of remote work?": Today I found this article by Daniel Johnson on BNN Bloomberg:


As many companies are looking to bring employees back into the office, one tech executive said the balance of power has shifted more toward employees than ever before and companies should adapt in order to attract and retain top talent.

Dan Burgar, the co-founder and chief executive officer of Frontier Collective, a Vancouver-based organization representing the interest of the technology industry, said employees are now shaping what the return to the office will look.

“Right now we're seeing this landscape where employees actually have more power than they have ever had before,” Burgar said while speaking at the Collision tech conference in Toronto on Thursday.

According to Burgar, employees are dictating 

what the working arrangement will look like 

and the benefits they can get. 

He said his organization has spoken with a couple of startups that tried to implement four or five days in the office but received pushback.

Bill Smith, founder and chief executive officer at Landing, said during the conference Thursday that determining who has leverage in return-to-office discussions depends on the role and ethos of the company.

“It depends on the role and there's going to be opportunities created on both sides, there is going to be lots of remote first opportunities for entry-level roles all the way up to the highest level of engineering roles,” he said.

However, widespread remote work policies could have broader implications for the labour market, according to Smith.

“If you’re an entry-level role, one of the concerns we have in the U.S. is, 

if you can work from anywhere 

are we going to start hiring people in lower cost countries,” he said.

Burgar said that the current shift in working arrangements has a number of people working in the office for about two days a week in a hybrid situation and are finding “they’re able to get a lot more heads-down work done.”

He said a lot of large tech companies are asking employees to come into the office about two to three days a week, and he believes companies will need to continue in order to attract the “best and brightest.”

However, with employees out of the office for large parts of the week, Burgar said those employees are missing out on “watercooler conversations,” where problems could be solved “on the fly.”

As many companies adopt hybrid arrangements with their workforce, Smith said that in some cases it is the “worst of both” because “you can’t live somewhere else.” 

He said you have to live in one location and go into the office a few days a week and miss out on “those water cooler conversations” during the other days.

Smith said that the “pendulum is kind of swinging back” and that people are looking to connect with one another, which is difficult to do over a screen. He said this is bringing some people back into the office.


COMMERCIAL REAL ESTATE

As hybrid and remote working arrangements continue, Burgar said this will drastically change the landscape of commercial real estate.

“Commercial real estate, I think as we know it, is dead,” he said.


However, Smith says that despite the sentiment to “bash on commercial real estate,” people are not being called back into work to save the sector. 

He said developers are “extremely creative” and will be able to find new sources of demand.

“And so all of these people that own these large office buildings that are currently empty or 50 per cent utilized, they're going to find new ways to utilize those buildings and it's probably going to look like a mix of residential and third places and maybe hotel and office and all together,” he said.

“So I think the next decade we're going to see a lot of exciting things in commercial real estate that's been forced by the change of the way that we all work.”

https://www.bnnbloomberg.ca/what-is-the-future-of-remote-work-1.1940162