Friday, November 6, 2020

"Prepare your workplace for your caregiving duties"/ "Afraid to disconnect from work? Why you should get over it"

May 11, 2019 "Prepare your workplace for your caregiving duties": Today I found this article by Guy Dixon in the Globe and Mail:

Imagine your elderly, ailing parent is living independently and coping, just.


You drop by as often as you can (assuming you live in the same city) and wish you could do more, but work and daily commitments are pressing. You buy enough groceries for the week, making sure everything is fine, providing all the care and love that you can, but it is a fraught situation. She depends on your every visit.


Then one day she has a nasty fall and can no longer do the most basic tasks. The entire caregiving apparatus crashes. How can you prepare for this? And as much as you don’t want to think of yourself, how can you also prepare your career for this?


The reality is that our population is aging, and about 50 per cent of Canadians have cared for an aging, sick or disabled family member or friend at some point, according to the latest data from Statistics Canada. 

Women face a larger caregiving burden: The proportion of women who cared for an adult family member or friend on any given day was three times that of men in 2015, according to Statscan. And 43 per cent missed work, 15 per cent cut down their hours and 10 per cent passed up a promotion or new job because of their caregiving duties, according to Statscan.


The good news is that public seniors services are often available to help to some extent with this kind of crisis. Yet, this assistance will still rely heavily on you as caregiver. 

Understanding that is key in coping career-wise, say health-service providers.



So preparing yourself, and, as much as you can, your employer, about potential scenarios, can help you navigate unexpected crises.


“We rely on informal caregivers to be part of the picture, to go and get the medication, to take Mom to the medical appointment, to co-ordinate visit times for different things. We recognize that that’s a real need [for caregivers]‚” said Mark Blandford, executive director for primary care and seniors’ health for Island Health, the public health-care provider for B.C.’s Vancouver Island.


Caregivers should be aware that even navigating available services for elder care can require a major time commitment, given the different options usually available, from signing up for home nursing or having a case worker quickly find room in a suitable care home for your parent (if need be), to recommending temporary respite care and day programs that give time for caregivers to look after themselves. It can be difficult to judge which service to take and how much time you will need away from work.


“We focus on the patient extensively, but we don’t really focus as much as we could on the caregiver experience," said Island Health’s Mr. Blandford. About 93 per cent of the authority’s clients using homecare services have an informal caregiver of one kind or another.


Senior services are also normally geared toward getting a patient back to their place of residency, rather than remaining for days in a hospital. “We’ll move heaven and earth to stop them being admitted to a bed, unless they medically need it,” said Mr. Blandford. This puts further onus on caregivers, possibly requiring more workarounds for your job commitments.

So, keeping your employer closely abreast of your situation is crucial, human resources consultants say.


There are legislated compassionate care provisions for workers, though it is reserved for people caring for people who are seriously ill or dying.


Provinces allow 27 or 28 weeks of compassionate leave for caregivers tending to gravely ill or dying relatives, or to people they consider family.


Federally, some employment insurance benefits are available as a non-refundable tax credit to family caregivers.


Some companies may also have additional policies allowing compassionate leaves.


“While most organizations will defer to the provincial ESA [Employee Standards Act] regulations, different employers will provide access to different types of internal leaves and/or may be flexible in how an employee is using their sick days, personal days and vacation days to cover off intermittent absences from work,” said Sharon Kolodychuk, a consultant in the Calgary office of human resources consulting firm Salopek and Associates.



“Honesty from the employee in keeping their employer apprised of their personal situation, and flexibility from the employer to work with the employee during this period of time, will be critical,” she stressed. After all, the employer still has a business to run.


Yet, communication can also be a difficult conversation, said Lynn Brown, managing director of Brown Consulting Group in Toronto. “I think you have to be mindful of who your employer is.”


An employee doing shift work may find a manager less than accommodating if an employee is juggling various caregiver commitments. Still, employees can take heart in the fact that compassionate care regulations mean that even reticent employers “have somewhat of an obligation to try and be helpful in these situations because people are balancing a lot of things – children and elderly parents – and it doesn’t help if you have a really stressed out employee,” Ms. Brown said.


So, “it’s important for employees, if they are going to talk to their employer, to look at policies,” to see the options available to them, she said.


And it can help with juggling work to realize that you have options beyond what seems to be only one solution. For example, you might believe that your mother, after her fall, needs homecare nursing on the days when you have to be at work. But there may be other options, such as different combinations of day services and respite programs.


It is import to assess all your options, health workers say.



“[We want patients and caregivers] to be open and take the time to have a thoughtful conversation with our care co-ordinators about where they’re at, and what services are available, and to just stay open minded about the different kinds of services that we link people with,” said Megan Primeau, a spokesperson for Toronto Central Local Health Integration Network. (LHIN)


May-Lin Poon, client service manager with the Toronto Central LHIN, stresses it is also important to understand your own caregiver abilities. “When we get those calls [for help], we want to start off by understanding where those supports are, and we want to work collaboratively with those supports,” she said.


No two caregiving situations are alike. Everyone is unique. And most patients and caregivers will only contact senior services when the need is urgent. Yet, for the sake of your career and your own health, it is important to look at a variety of solutions.

https://www.theglobeandmail.com/business/careers/article-working-woman-with-an-elderly-parent-prepare-your-career-for-the/

Jun. 30, 2018 "Afraid to disconnect from work?  Why you should get over it": Today I found this story by Jelena Zikic in the Globe and Mail:

Associate professor, School of Human Resource Management, York University

We are taking fewer and fewer paid vacation days per year. Are we less in need of rest, or is the work culture taking over our lives?

While North Americans in general have fewer paid days compared to many European countries, there is something else going on that seems quite worrisome for our well-being as well as our productivity at work.


Taking time off and fully disconnecting has become more difficult than ever before.

Most importantly, our need to be connected influences not only how we work but also how we take breaks.


One of the challenges facing organizations and leaders today involves employees’ ability to be present, to contribute and fully engage with their work. 

Not only are we constantly multi-tasking, but many organizations also report increased instances of overworked employees, whose health and well-being are constantly deteriorating.

In trying to address some of these issues, several companies have even tried to offer “vacation on demand,” letting their employees choose how long and even when to take time off, in the hope that this will increase productivity and engagement at work.

Thus, the question of how we engage with our time off and how we craft our resting times remains a major challenge. Studies in the area of work and well-being suggest that our brains need a certain amount of uninterrupted time away from work to fully disconnect and recuperate. Upon returning to work we also need time to reconnect and re-enter daily routine.

Quite the opposite seems to be happening in today’s work force.

Taking time off in little spurts seems to be the trend (i.e. taking a day at a time). This new way of resting may not allow for full recovery of our body and mind, much needed by the majority of our working population. The ability to fully disconnect and switch off all our devices also carries a certain amount of fear.

Expectations from employers have changed, and in many cases the established work culture carries expectations that we will respond to any e-mail, even those sent in late evening hours or on Sunday afternoon. These expectations have not only changed how we do our work, but also how we take rest. 

However, the question that leaders should address is whether we are doing ourselves and our workplace a favour by being unable to fully disconnect and take extended periods of time away from work.

Vacation is not only meant to recharge our mind and body, but also helps us to reconnect with others and ourselves, and in return enhances our ability to be productive and more creative once we are back at work.

Therefore, it is crucial that we understand how our work-life equilibrium functions. Our well-being outside of work often spills over to how we engage with work, and vice versa. 

In fact, our relationships outside of work also need nurturing away from it all and in an uninterrupted way. 

This is best achieved once we are away from it all and with little connection to e-mail or work in general. The ability to be present in one place at a time and focus on the now is what we have lost in our contemporary day-to-day routine.

Therefore, next time you plan your vacation days, please consider that you will be doing yourself and your organization a favour if you truly disconnect from it all and take more than just a day at a time.

https://www.theglobeandmail.com/business/careers/leadership/article-afraid-to-disconnect-from-work-why-you-should-get-over-it/


"Breaking out of a negative feedback loop"/ "In management, think of the letter A"

This blog post contains job articles about psychology and self- help.

Jul. 25, 2018 "Breaking out of a negative feedback loop": Today I found this article by Bill Howatt in the Globe and Mail:




Have you ever been stuck in a negative mental loop?

A mental loop is a repeated replay of something that’s bothering you. The dangers of a negative loop are that they can be distracting, often come with unwanted negative emotions and can result in consequences such as lost time, energy and hope.

To illustrate how we can become caught in a negative mental loop, let’s consider the following scenario. Sam worked closely with Sally over a 10-year period. Known by leadership as being a highly productive team, Sally and Sam appeared to all onlookers – and to Sam – as having a wonderful working relationship. Sam looked forward to his job every day. 

A great part of his job satisfaction was owing to the fact he enjoyed working with Sally. But his world changed suddenly one day when Sally decided to ask for a transfer. Sally didn’t tell Sam until the end of their shift on the day that she was leaving. She never really gave a reason – she just said she wanted a change – and wished Sam good luck.

Sam felt this change was abrupt and her exit was cold. He was disappointed that he didn’t see it coming and that she didn’t come to him earlier to discuss her plan or to give him some notice to prepare. He started to think that she must have left because of him, and that triggered a negative feedback loop.

This microskill explores what a person can do when stuck in a negative loop such as this.

Awareness


Whenever there is a difference between what we want and what we have in life, a negative feedback loop can be created. 

Dr. William Glasser, author of Choice Theory, taught that we all wake up each day looking to meet four basic needs: fun, freedom, love (including personal and professional relationships) and power (such as job fulfilment). What’s unique are the specific desires we have to meet these needs.

In Sam’s case, Sally supported his need for job fulfilment and relationships. Dr. Glasser purported that when a desire to meet a certain need becomes unfulfilled, it creates emotional pain until we can find another way to meet that need. 

Until that’s resolved, it’s normal to keep looping and focusing on the unfulfilled desire. Most people become stuck because they become hyper-focused on understanding the why instead of accepting what they can and cannot control.

Accountability


In the end, all Sam can control are his decisions and choices. He can’t control Sally’s decisions. Regardless of why Sally moved on, Sam is left with the reality that to move forward, he will need to figure out another way to enjoy his work and accept that Sally is no longer his work partner.

For Sam, the why may not be as important as his level of awareness that he’s caught in a negative loop that’s affecting his mental health and quality of life. 

The looping thought of why Sally moved on caused him to withdraw from his family and friends. His diet changed; he began eating more to try to improve how he felt; he started taking an extra drink each evening, and he stopped exercising.

To get out of a negative loop, you first need to be aware that you’re in one and accept that the solution comes from your own actions. Once you’re able to do that, you’re positioned to break the cycle.

Action


Before answering each of the following questions, read each bullet point and reflect on the key message. Write out your answer and then read it aloud to help you break out of your negative feedback loop.
  • Why does it really matter to know the why, and how will it really change anything?
  •  Sadly, getting a why answered doesn’t change reality. It may provide some lessons that can be applied to the future, but it’s not guaranteed to change how you feel. Answering this question helps challenge your thinking, which can help change your focus. It really doesn’t matter, in the end, why something you didn’t want to happen did occur as much as what you choose to do next. Instead, spend your energy on finding a new solution.
  • Without judging, what are five possible ways to move forward? Answering this question challenges our rational brain to look for alternatives that can help us expand our conception of what’s possible. Often, when a person gets caught in a negative loop, their world can feel small, and their belief that there’s an alternative or solution can become dampened. Challenging our brain to find five alternatives can help activate our creativity as well as our desire to ask others for ideas.
  • How long am I prepared to stay in this negative feedback loop before I make a change? Life can be good and life can be hard. When we don’t have what we want in life, the path to a new solution often requires us to do something different. 

  • The good news is we don’t have to know what to do or how to change or solve all challenges or problems. We only need to decide we want the emotional pain to stop and find a positive solution. When we do this, we create an opportunity to find an alternative. If we can’t find it ourselves, there are alternatives such as talking to a trusted peer or getting professional counselling to help solve the challenge.
Bill Howatt is the chief research and development officer of work force productivity with Morneau Shepell in Toronto.


My opinion: I really like this article.  It's very positive.  It's like those self- development telesummits I listen to.

Sept. 1, 2018 "In management, think of the letter A": Today I found this article by Harvey Schachter in the Globe and Mail:


Management begins with an A.


A is for accountability, appreciation, anger management and overcoming adversity.

Get those right and you’ll take giant strides towards success.



Accountability can be confusing. As Ginty Burns explains in A is for Accountabilty, it is not the same as responsibility. Responsibility is an obligation you feel to act within an organization’s values. 

Being accountable means you can be called to answer for your own actions and, if you are a manager, for the results of your direct reports, since you determine their goals, provide their resources and monitor their performance. 

In an accountability-based company, she says, people understand what they and others are accountable for, and people get called to account if they do not meet expectations.


In a collaborative world, it’s vital everyone knows what they are accountable for, since it can be muddy. Some things can be hard to spell out. But you need to find some clarity.



You also need a starting point. Consultant David Dye recommends this script on the Let’s Grow Leaders blog: “I haven’t been the best leader in this area. Frankly, I’ve preferred being liked over achieving the results we’re here to achieve. I haven’t done the best job when it comes to accountability, but that changes today. I owe it to you and we owe it to one another and we owe it to our customers.”


He cautions that the word “accountability” will likely be scary to your team. So clarify your intentions. For example, he says, “accountability doesn’t mean beating people up for poor performance; it means we’re going to keep our commitments to one another. When we do, we will acknowledge it. When we don’t, we will work to understand why and what to do next time (or to make it right, now).”


He recommends starting small, building confidence. You might try a 10-day period to practise accountability, with everyone keeping their commitments to each other and, when that doesn’t happen, addressing it directly.


Appreciation can complement such an endeavour, making accountability less forbidding. It comes in two varieties. The first is recognition and rewards, an antidote to lack of engagement in today’s workplace. Recognition, ideally, comes soon after the event. 

It can be shared privately with the individual or be more public – my boss pulling me out of my office to announce to staff I had won a significant award was memorable, but to someone else it could have been mortifying. There are bonuses and rewards programs companies conceive but the key is to know the individual and what they might like. 

The amount of the reward need not be high to be meaningful: I still remember being told to have dinner with my wife on the boss’s dime (rather than put the cash he handed me in my bank) and the dinner extravagance is a warm memory decades later.


Appreciative inquiry is the second variety. It involves changing your managerial approach to a positive thrust. Rather than focusing on what’s going wrong, build on the strong points in the organization – people, programs and processes.

 You might fear organizational collapse if you fail to fix sore spots but proponents have found the appreciative approach catapults an organization ahead. “It brings out the best of people, encourages them to see and support the best of others and generates unprecedented co-operation and innovation,” consultants Diana Whitney and Amanda Trosten-Bloom write in The Power of Appreciative Inquiry: A Practical Guide to Positive Change. You also don’t have to spend your days as an angry sourpuss.



Which brings us to anger. It can have positive effects, at times, but most of us know times when being angry has hurt us and others.

 Hiding our anger can lead it to detonate unexpectedly. So it’s important to manage our anger, particularly if it is a consistent presence in our workday.


Finally, adversity. You can count on it striking. In The Power of Presence, leadership coach Kristi Hedges says you don’t lose your credibility from failure but from how you handle it. 

Catastrophizing – imagining the worst, extending the reach of the negative adversity beyond its actual scope – can be a very serious mistake. (Dare I say catastrophic?) 

Take ownership, accept, move on and learn. Easy to say, of course, and harder to do.


But that’s true for all of the As discussed – and perhaps another reason for their importance. Not all management comes down to A. But it’s a good place to start.

Cannonballs


  • Consultant Alan Kearns says 80 per cent of your conversations, energy and time should be focused on identifying and encouraging the strength of your team members’ styles with the remaining 20 per cent on what needs to be changed.
  • To retain high standards, Amazon CEO Jeff Bezos suggests asking these three questions with respect to potential hires: 
  • Will you admire this person down the road; 
  • will this person raise the average level of effectiveness of the group they’re entering; 
  • and along what skill, perspective or other dimension might this individual be a superstar?
  • “The only thing worse than training employees and losing them is to not train them and keep them," legendary motivational speaker Zig Ziglar says.
https://www.theglobeandmail.com/business/careers/management/article-in-management-a-is-for-accountability-appreciation-anger/








Obviously these guys don't live in the real world of, Intimidation and harassment by HR and Management ! I have been with several large companies as a professional. Its all the same stuff I observe. Yes, in a Utopia these ideas would do wonders , BUT far from reality in a modern Economy/Sociology …..